General Manager - London

Nightcap plc; Greater London; On-site; GBP 42,000 - 50,000; Full time

Job summary

A leading hospitality company in Greater London is seeking a General Manager to oversee operations and inspire their team. This role involves financial management, developing staff, and ensuring excellent guest experiences. The ideal candidate should have a passion for mixology and strong leadership abilities. Additional benefits include a competitive salary and an engaging work environment focused on personal development. If you thrive in a fast-paced setting, we want to hear from you!

Benefits

Up to £50,000 base salary + Bonus

50% discount on food and drink

Private medical insurance

Early access to pay through Wagestream

Training and development opportunities

Qualifications

• First-class knowledge of classic cocktails and a deep passion for mixology.
• Strong business acumen with experience in financial management and stock control.
• Outstanding leadership, training, and team-building skills.

Responsibilities

• Lead daily operations and run busy shifts with confidence.
• Take charge of P&L management, stock control, and target achievement.
• Develop, mentor, and inspire a team of hospitality professionals.

Skills

Cocktail knowledge

Financial management

Leadership skills

Problem-solving

Communication skills

Job description

General Manager - City of London

What's in It for You?

• up to 50,000 base salary + Bonus + service charge.
• Exciting bonus scheme so you share in the business' success.
• An amazing 50% discount on food and drink across all our awesome venues.
• Private medical insurance.
• 4 x Salary life assurance to support your loved ones if the worst happens.
• Deals and discounts with a wide range of businesses through our discount portal.
• Early access to your pay through Wagestream.
• Access to our Employee Assistance Program (EAP) which provides consultation sessions on mental health, well-being and finance, grants, and any other needed support.
• Training and development opportunities. We're invested in your success during your time with us!
• Fun and vibrant working environment with a fantastic team.

What We Need:

Our General Managers are the heartbeat of our venues-leading, inspiring, and driving success. We're looking for stand-out leaders who thrive in a fast-paced environment and can make a real impact in the city

Responsibilities:

• Lead daily operations and run busy shifts with confidence, ensuring every guest enjoys a seamless experience.
• Take charge of P&L management, stock control, target achievement, and business reporting.
• Develop, mentor, and inspire a team of hospitality professionals to deliver five-star service.
• Ensure full compliance with licenses, risk assessments, and health & safety regulations.
• Manage team rotas and optimise labour efficiency.

Skills and Experience:

• A first-class knowledge of classic cocktails and a deep passion for mixology.
• Strong business acumen with experience in financial management and stock control.
• Outstanding leadership, training, and team-building skills.
• Sharp problem-solving abilities and a methodical approach to challenges.
• A hands-on attitude-you're not afraid to jump behind the bar and smash out a dozen Espresso Martinis when needed!
• Excellent communication skills, self-motivation, and a drive to succeed.

About Nightcap:

Nightcap is an award-winning operator in the late-night bar scene. We operate a portfolio of bars and venues across the UK, including brands like The Cocktail Club, Tonight Josephine, Barrio Familia, and Dirty Martini to name just a few. With a mission to be the UK's leading bar group. Our purpose of existence is the belief that EVERYONE deserves a great night out, and therefore it's everyone's job to make sure we create great nights... and days out! We have a lively and dynamic work-ethos across all our bars and offices. Our culture is creative, innovative, and collaborative, where everyone contributes ideas and brings their true self to work every day, as we are hell-bent on harnessing a place where everyone can belong. Working here is fast paced, at times challenging, but copious amounts of fun!

Our Values:

• We Start at the Bar - At Nightcap, we make every decision based on what is right for our bars. This ensures our choices are practical, guest-focused, and truly reflect our business. It's all about staying grounded in real experiences to drive our success.
• Proud AF -Taking pride in our work means striving for excellence and being dedicated to success. At Nightcap, we encourage our teams to bring their passion every day, delivering world-class service and creating unforgettable experiences for our guests.
• Become Your Best Self - At Nightcap, we thrive on personal development of each other. We encourage our teams to seek growth, improve their skills, and enjoy the journey. It's about becoming the best version of yourself while having fun along the way.
• Own the Outcome - We believe in setting clear goals, taking full responsibility, and staying committed to achieve success. At Nightcap, we focus on results and make sure we follow through on our promises.
• People Are Everything - At Nightcap, we know our people are our greatest asset. We focus on creating an inclusive environment where everyone feels heard, valued, and supported. Because at the end of the day, it's our people who make all the difference.

If you love crafting exceptional cocktails, leading incredible teams, and delivering top-tier guest experiences, we want to hear from you!