General Manager - Automotive Garage & Service Centre

Turner and voce; Burton upon Trent; On-site; GBP 68,000 - 80,000; Full time

Job summary

A family-owned automotive business is seeking a General Manager to lead a new garage and service centre in Burton upon Trent. The role involves building and managing the site team, driving operational success, and ensuring customer satisfaction. With a salary up to £80,000 plus performance bonuses, this position offers significant growth opportunities within a supportive environment. Ideal for someone eager for a major leadership role in a growing business.

Benefits

Performance Bonus

Opportunity for career progression

Supportive family business environment

Autonomy and trust in decision-making

Qualifications

• Senior management experience within automotive or fast-fit environments required.
• Ability to build a team and operation from scratch.
• Hands-on leadership style preferred.

Responsibilities

• Set up and launch a multi-bay automotive garage and service centre.
• Recruit and develop the full site team, including technicians and management.
• Drive operational performance and customer satisfaction.
• Manage budgets, KPIs, and site performance.
• Act as the senior leader on site reporting to owners.
• Take the business from build stage to high-performing operation.

Skills

Senior management experience in automotive garage or service centre

Team building and operation management

Hands-on leadership and operational control

Strong people skills

Practical decision-making

Job description

General Manager - Automotive Garage & Service Centre

Location: Burton upon Trent

Salary: Up to £80,000 + Performance Bonus

Our client partner are a well-established, family-owned automotive business opening a brand-new, large-scale garage and service centre in Burton upon Trent. This is a rare opportunity to take full ownership of a new to be developed site, recruiting and building a team and leading the operation from day one.

This role is for someone who wants more than just “running a site”. You will build it, shape it, and grow it.

The Role

As General Manager, you will be responsible for:

• Setting up and launching a multi-bay automotive garage and service centre
• Recruiting, developing and leading the full site team (technicians, service advisors, admin and management)
• Putting the right systems, processes and culture in place from the start
• Driving operational performance, quality, customer satisfaction and profitability
• Managing budgets, KPIs and site performance
• Acting as the senior leader on site, reporting directly to the owners
• Taking the business from infrastructure build to high-performing operation

The Person

We are looking for someone who:

• Has senior management experience within an automotive garage, service centre or fast-fit environment
• Is confident building a team and operation from scratch
• Can balance hands-on leadership with commercial and operational control
• Is straight-talking, practical and people-focused
• Thrives in a family business environment where decisions are made quickly
• Wants long-term career progression, not just a job

What's On Offer

• £80,000 salary + bonus
• A genuine opportunity to build and lead a flagship site
• Significant future growth and career progression as the business expands
• The chance to work closely with owners in a supportive, ambitious family business
• Autonomy, trust and the ability to make a real impact

This is a career-defining role for the right individual - ideal for someone ready to step into a major leadership position and leave their mark on a growing automotive business