General Manager

BaxterStorey; West Yorkshire; On-site; GBP 40,000 - 46,000; Full time

Job summary

A leading hospitality company in Methley is seeking a General Manager to oversee a high-profile Amazon contract serving 1,200 colleagues. The role involves leading a team of 22, ensuring exceptional service, and achieving business-critical KPIs. Ideal candidates should have experience in food and hospitality management, strong financial skills, and a passion for quality customer service. Benefits include holiday, training opportunities, and a supportive work environment.

Benefits

28 Days holiday including bank holidays

Plus your birthday off

3 volunteering days

Pension and life insurance

Access to employee assistance programme

Cycle to work scheme

Qualifications

• Previous experience as a general manager in food & hospitality.
• Background within a large food business related to distribution or stadia.
• Passion for food and customer service.
• Experience in training and managing a team.
• Ability to create and maintain budgets.

Responsibilities

• Lead and support your team to deliver exceptional standards.
• Build relationships with clients and key stakeholders.
• Develop your team through mentoring and training.
• Achieve business critical KPIs including health and safety.
• Adapt to challenges with a solution-oriented perspective.

Skills

Leadership

Financially astute

Communication

Organizational skills

Customer service

Job description

Overview

Title: General Manager

We’re Hiring: General Manager – Amazon DSA6

Methley

Salary: £40,000

Lead a high-profile Amazon contract serving 1,200 colleagues with a main restaurant, 3 floors of vending, and a varied hospitality offer. Manage a team of 22 across two shifts, working 5 days out of 7 (mainly Mon–Fri). A brilliant opportunity for an ambitious, hands-on GM ready for their next challenge.

Interested? Get in touch or apply now.

Benefits

• 28 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 weeks\' enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Responsibilities

• Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards
• Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business
• Continually look to develop your team through mentoring, training, recognition, and empowerment
• Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation
• Achieve business critical KPI\'s including Health and Safety, Sustainability, Financial and Governance

Qualifications

• Previous experience as a general manager in food & hospitality
• Background within a large food business i.e distribution, stadia
• Have a contagious passion for food and customer service
• You draw satisfaction from managing, training, and supporting a team
• Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance
• Excellent delegation and influencing skills
• Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and able to work well under pressure
• Meticulous organisational abilities; high attention to detail
• Concise and effective verbal and written communication
• Ability to adapt to challenges and opportunities with a solution-oriented perspective
• Excellent strategic thinking and critical reasoning skills
• Works according to the BaxterStorey core values

About BaxterStorey / Values

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people means that we always strive to supercharge our team’s careers. “Better” is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution!

BaxterStorey Values:

• ALWAYS VISIONARY
• We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
• Wholeheartedly Positive
• We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
• CREATIVELY COLLABORATIVE
• We embrace our differences to push creativity and we work together to be better.
• FOREVER CONSCIOUS
• We work together as a team to lead by example, protecting the planet and supporting local communities.

Equal Opportunity

Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each team member to feel respected and able to give their best. And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.