General Manager

Penhelig Arms Hotel (93150); Wales; On-site; GBP 36,000 - 43,000; Full time

Job summary

A premium pub and hotel is looking for a General Manager to oversee operations and lead a dedicated team. Located in Aberdovey, the General Manager will be responsible for enhancing customer experiences, cultivating team talent, and driving sales growth while enjoying a generous benefits package including accommodation and private healthcare. This role promises significant challenge, security, and career progression within a supportive environment where personality and passion are valued.

Benefits

Bonus potential

Private healthcare

On-site accommodation

Award-winning training and development

Qualifications

• Brimming with energy and ideas to delight customers.
• Ability to grow and engage your team effectively.
• Passionate about doing the right thing for staff and customers.

Responsibilities

• Accountable for running all aspects of the pub.
• Finding and nurturing team talent.
• Thinking creatively about increasing sales.
• Creating a vibrant atmosphere and memorable experiences.

Skills

Team management

Sales growth

Customer engagement

Creativity

Job description

We're looking for a General Manager for a premium pub & Hotel. Salary up to £43k plus bonus and a generous benefits package.

Marston’s is one of the UK’s largest and most beloved pub chains and today, we operate more than 1,300 pubs, bars and hotels. Now, we’re on the lookout for a great General Manager to take charge at the Penhelig, Aberdovey and lead the team to success!

What you get from us:

• Additional earnings potential through bonus and incentive schemes
• Marston’s Cheers Platform, giving you access to discount at major retailers
• Access to a pension plan
• On‑site accommodation
• Private healthcare
• Award winning training and development

About the pub

The Penhelig Arms hotel was originally a collection of fisherman’s cottages, now it's a jewel of Welsh hospitality, overlooking the stunning vista which was, at one time the ship building harbour, surrounded by the Snowdonia National Park.
The Penhelig is a very seasonal site and attracts tourists from all over the UK in the summer months, built in 1750, nearly all of the hotels fourteen bedrooms have fabulous sea views of the Dyfi estuary. The Penhelig has a great reputation locally, with ample parking for guests and stunning views from the beer garden. With capacity for 500 weekly covers, the pub is currently averaging £20,000 weekly with a sales mix of 33% Wet, 33% Dry & 33% accommodation.

Management accommodation is available in the form of 1 bedroom apartment.

Have you got what it takes?

It’s true, being a Pub Manager is demanding but the people make it much more than just a job. Brimming with energy and ideas, you’ll add touches of your personality to your pub and think of new ways to delight and excite your customers. You’ll thrive off growing your business and have a ‘lead from the front’ mentality and passion for nurturing your team.

As a General Manager you’ll:

• Care about finding, growing and engaging your team.
• Be accountable for running all aspects of your pub.
• Be passionate about doing the right thing for your staff and your customers.
• Dream big and think differently about new ways to increase sales and growth.
• Celebrate and create a buzz by sharing enjoyable experiences.

Are we right for you?

From cosy locals to pub‑restaurants, our destination businesses serve up an award‑winning selection of pub classics and innovative new dishes. What’s more, our impressive drinks portfolio combines well‑known brands, like Estrella and Hobgoblin, with outstanding craft ales and beers. Add a dash of our unique Marston’s atmosphere and we have the ingredients to make every visit a fantastic experience for our customers. The same goes for our people and as one of our General Managers you’ll find a premium blend of challenge, security and career progression. And whenever you need support or guidance advice from your area manager, you’ll find their door is always open.

Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.

Marston’s. Where people make pubs.