General Manager

Lemon Pepper Holdings Limited (Wingstop UK); Swansea; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading fast-food company is looking for a General Manager in Swansea to create a vibrant working environment that delivers an exceptional Wingstop experience for customers. The ideal candidate should have over a year of managerial experience, be passionate about food, and excel in team leadership and operational management. This role is a chance to shape your career while driving restaurant performance and inspiring your team to exceed customer expectations.

Benefits

Generous staff food policy

Bonus scheme

Discount for friends and family

Birthday time off

Flexible working hours

Private healthcare with Vitality

Qualifications

• Minimum 12 months of management experience, preferably in a QSR or similar.
• Strong, commercially aware leadership to drive restaurant performance.
• Ability to inspire the team and manage operational best practices.

Responsibilities

• Create a great working environment for the team and customers.
• Influence team members to deliver an exceptional Wingstop experience.
• Proactively manage restaurant standards and maintenance.

Skills

Management experience

Customer focus

Leadership

Operational management

Job description

Wingstop General Manager

Be Part of Something Big

We’re not in the chicken business, we’re in the flavour business. Part of that is building flavourful experiences and unforgettable moments for our customers and staff alike. Yeah, we’ve bagged a few accolades on the way (UK’s Sunday Times Best Places to Work 2025 & Deliveroo’s Restaurant of the Year to be exact) but our core mission is simple: BRING THE FLAVOUR.

• Get Your Flavour Fix: Generous staff food policy on shift.
• Bonus Scheme: Unlock a huge opportunities to earn big on top of your earnings through performance-driven bonuses.
• Feed the Fam: Enjoy 20-50% off when dining with friends and family.
• Birthday Time Off: Your special day? It’s on us.
• Refer-a-Friend Scheme: Bring your mates on board and earn rewards.
• Discount Platforms: Access retail, dining, and wellbeing perks.
• Flex Your Pay: Use Wagestream to access your wages anytime during the pay period.
• Top-Notch Training: Kick off your Wingstop journey with a tailored onboarding programme.
• Grow with Us: We offer development opportunities to help you rise through the ranks.
• Financial Incentives: Get stuck in by presenting your ideas and receive cash prizes.
• Employee of the Month: Get recognised for bringing the flavour with monthly awards.
• Regular Team Events: From team outings to epic celebrations, we make time to connect and have fun.
• Flexible Working Hours: We know life happens, so we keep it flexible where we can.
• Employee Assistance Programme (EAP): Free, confidential support when you need it most.
• Apprenticeships: Learn while you earn with fully supported development programmes.
• Seasonal Incentives: Extra rewards and recognition during key times of the year.
• Anniversary Awards: Celebrate 3 and 5 years with us in style!
• Unlock Higher Earning Potential: Step up, take on more, and watch your rewards grow.
• Private Healthcare with Vitality: Enjoy access to private medical cover, plus wellbeing perks to keep you at your best.

Here’s where you come in:

Great wings need great people. At Wingstop, we’re about more than just showing up—it’s about passion, energy, and unmatched vibes. As a General Manager at Wingstop, you’ll create a great working environment influencing all your team members to deliver a great Wingstop experience to our customers. We are a social food, families, friends, colleagues it’s all about sharing the FLAVOUR love!

Authentic. Entrepreneurial. Fun. Service-Minded.

What qualities does a General Manager need to join a Wingstop?

• You’ll have a minimum 12 months of management experience preferably from a QSR or similar background
• You are customer and teams focused and excited by the opportunity to deliver a FLAVOUR experience unlike any other
• You're a strong, commercially aware leader to drive your restaurant performance and inspire your team to meet our customers’ needs and standards
• Recognise succession and development to build a strong talent pipeline and you are very proactive in developing your crew through coaching and leading your team to be the best they can
• You'll have a true passion for our amazing food, and you'll bring our flavours to life and inspire your team to do the same
• You'll know how to effectively manage operational best practice
• You'll have experience proactively managing the maintenance and keeping to restaurant standards

Why Wingstop?

It’s more than just a job. It’s all about creating shared moments—whether it’s friends, families, or colleagues, it’s all love.

Wingstop University

Let’s build, fam. Wingstop University tailors training to your needs, empowering you to grow. From understanding our vision to embracing our culture, we make sure your journey with us fun, flavourful and customisable.

We’ve All Got Flavour in Common

At Wingstop, we’re all about celebrating individuality. We’re committed to building an inclusive workplace for all and are proud to be an equal opportunity employer. If you need reasonable adjustments to perform your best during the recruitment process, let us know—we’ve got you.

Ready to Join the Flavour Crew?

If this sounds like you, drop us a line.

#WingGM