General Manager

The Ivy Collection; Marlow; On-site; GBP 150,000 - 200,000; Full time

Job summary

A prestigious restaurant group in the UK is seeking a passionate General Manager to join their dynamic team. The ideal candidate will have proven experience in managing a large team within a high-paced restaurant, ensuring exceptional guest service while meeting financial targets. Responsibilities include establishing budgets, identifying growth opportunities, and inspiring the team to uphold high service standards. This role offers competitive industry pay, perks like a dining discount, and career development opportunities.

Benefits

100% GM discount for dining

Competitive Industry pay

Career Development and Training

Extra holiday allowance

Birthday day off

Qualifications

• Proven previous experience managing a large, structured team in a high-paced environment.
• Ability to inspire and mentor the team to maintain high standards.
• Excellent English language skills.

Responsibilities

• Manage guest expectations efficiently.
• Establish and maintain realistic budgets to improve profitability.
• Identify business opportunities consistent with company goals.

Skills

Team leadership

Guest service excellence

Confidence and inspiration

Financial target management

Stakeholder relationship building

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments.

We're searching for a passionate General Manager.

This is a great opportunity to join a dynamic and supportive team in one of the UK's most exclusive restaurant brands.

Benefits & rewards:

• 100% GM discount for you and up to 3 friends when you dine in our restaurants.
• Competitive Industry pay (based on salary & Tronc)
• Additionally, all managers receive an element of variable tronc
• Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
• Career Development and Training, including Apprenticeships.
• Free food and drinks to the same standard that we serve our guests when you are working.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• You can take your Birthday as a day off - Guaranteed!
• Access to discounts on 100s of retailers, health, entertainment, travel & more.

Key elements of your role as a General Manager:

• Understand the guest and how to efficiently manage their expectations.
• To have a great front-of-house presence, be a leader and inspire your team.
• Fully understand and be able to articulate the financial targets.
• Establish and maintain realistic budgets and identify ways to improve profitability and manage cost controls effectively.
• To demonstrate an up-to-date and in-depth understanding of the industry
• Identify business opportunities that have the greatest potential return on investment and are consistent with the company goals and brand.
• Build and maintain strategic relationships with internal and external stakeholders.

About you:

• You have proven previous experience managing a large, structured team in a high-paced, high-volume restaurant
• You’ll lead by example, inspiring and mentoring your team to work as one and making sure morale and welfare stay as high as the standard of service at all times
• You have the confidence to go the extra mile
• You love to wow guests with exceptional service
• You have excellent English language skills

About us:

Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.