General Manager

Wingstop UK; Manchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading food company in Manchester is seeking an experienced General Manager to drive performance and create exceptional customer experiences. You will lead a team in a fun and enthusiastic work environment while maintaining operational standards. Ideal candidates will have at least one year of management experience in a quick-service restaurant, a passion for food, and strong leadership skills. The role offers multiple benefits, including flexible working hours and a comprehensive bonus scheme.

Benefits

Generous staff food policy

Performance-driven bonuses

20-50% off dining with friends and family

Birthday time off

Refer-a-friend scheme

Discount platforms

Flexible pay access

Tailored training program

Development opportunities

Cash prizes for ideas

Employee of the Month awards

Regular team events

Flexible working hours

Employee Assistance Programme

Apprenticeships

Seasonal incentives

Anniversary awards

Private healthcare

Qualifications

• Minimum 12 months of management experience preferably in a QSR environment.
• Strong focus on customer and team experience.
• Proactive in developing talent and coaching team members.

Responsibilities

• Drive restaurant performance and meet customer needs.
• Manage operational best practices effectively.
• Maintain restaurant standards proactively.

Skills

Management experience

Customer focus

Team leadership

Operational management

Coaching

Commercial awareness

Job description

Job Overview

As a General Manager at Wingstop, you'll create a great working environment influencing all your team members to deliver a great Wingstop experience to our customers. We are a social food, families, friends, colleagues – it’s all about sharing the FLAVOUR love! Authentic. Entrepreneurial. Fun. Service‑Minded. Why Wingstop? It’s more than just a job. It’s all about creating shared moments – whether it’s friends, families, or colleagues, it’s all love.

Great wings need great people. At Wingstop, we’re about more than just showing up – it’s about passion, energy, and unmatched vibes. We’re not in the chicken business, we’re in the flavour business. Part of that is building flavourful experiences and unforgettable moments for our customers and staff alike. We’re proud to be an equal opportunity employer and are committed to building an inclusive workplace for all.

Wingstop University tailors training to your needs, empowering you to grow. From understanding our vision to embracing our culture, we make sure your journey with us is fun, flavourful and customisable. We’ve got all the flavour in common. If you need reasonable adjustments to perform your best during the recruitment process, let us know – we’ve got you.

Responsibilities

• You’ll have a minimum 12 months of management experience preferably from a QSR or similar background
• You are customer and teams focused and excited by the opportunity to deliver a FLAVOUR experience unlike any other
• You’re a strong, commercially aware leader to drive your restaurant performance and inspire your team to meet our customers’ needs and standards
• Recognise succession and development to build a strong talent pipeline and you are very proactive in developing your crew through coaching and leading your team to be the best they can
• You’ll have a true passion for our amazing food, and you’ll bring our flavours to life and inspire your team to do the same
• You’ll know how to effectively manage operational best practice
• You’ll have experience proactively managing the maintenance and keeping to restaurant standards

Benefits

• Get Your Flavour Fix: Generous staff food policy on shift.
• Bonus Scheme: Unlock a huge opportunities to earn big on top of your earnings through performance‑driven bonuses.
• Feed the Fam: Enjoy 20‑50% off when dining with friends and family.
• Birthday Time Off: Your special day? It’s on us.
• Refer‑a‑Friend Scheme: Bring your mates on board and earn rewards.
• Discount Platforms: Access retail, dining, and wellbeing perks.
• Flex Your Pay: Use Wagestream to access your wages anytime during the pay period.
• Top‑Notch Training: Kick off your Wingstop journey with a tailored onboarding programme.
• Grow with Us: We offer development opportunities to help you rise through the ranks.
• Financial Incentives: Get stuck in by presenting your ideas and receive cash prizes.
• Employee of the Month: Get recognised for bringing the flavour with monthly awards.
• Regular Team Events: From team outings to epic celebrations, we make time to connect and have fun.
• Flexible Working Hours: We know life happens, so we keep it flexible where we can.
• Employee Assistance Programme (EAP): Free, confidential support when you need it most.
• Apprenticeships: Learn while you earn with fully supported development programmes.
• Seasonal Incentives: Extra rewards and recognition during key times of the year.
• Anniversary Awards: Celebrate 3 and 5 years with us in style!
• Unlock Higher Earning Potential: Step up, take on more, and watch your rewards grow.
• Private Healthcare with Vitality: Enjoy access to private medical cover, plus wellbeing perks to keep you at your best.

We’re proud to be an equal opportunity employer. If you need reasonable adjustments to perform your best during the recruitment process, let us know—we’ve got you.