General Manager

YOHRS; Harlow; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading education institution in Harlow is seeking a General Manager for campus operations on a 12-month contract. This strategic leader will be responsible for overseeing day-to-day operations, ensuring high-performance teams, and enhancing student welfare. Ideal candidates have a strong background in hospitality, facilities management, or education along with financial acumen. The role offers a generous benefits package and opportunities to make a lasting impact on campus life.

Benefits

Above market pension

Generous holidays

Qualifications

• Proven operational leadership in relevant fields.
• Exceptional people management and stakeholder engagement skills.
• Experience with budgeting and financial management.
• Solutions-focused mindset with passion for student wellbeing.
• Flexibility to meet business needs.

Responsibilities

• Lead day-to-day campus operations across multiple domains.
• Oversee HR function for staff engagement.
• Drive service excellence and operational efficiency.
• Manage budgets and supplier relationships.
• Collaborate with departments to enhance student experience.
• Act as Safety Officer for the campus.
• Organise resources for university functions.
• Liaise with Marketing for campus marketing.

Skills

Operational leadership in hospitality, facilities, education or campus operations

People management

Stakeholder engagement skills

Financial acumen

Proactive mindset

Job description

We're hiring: General Manager University campus operations 12 month contract

Location: Harlow

Sector: Higher Education | Full-Time | Senior Leadership

Are you a strategic leader with a passion for creating vibrant, student-focused environments? We are looking for General Manager, where you'll oversee the heartbeat of campus lifefrom facilities and services to commercial operations and community engagement.

What Youll Be Responsible For

• Leading day-to-day campus operations across accommodation, catering, retail, and events
• Overseeing the full HR function for all staff to ensure high performing, engaged teams
• Driving service excellence and operational efficiency across all touchpoints
• Managing budgets, contracts, and supplier relationships with a commercial mindset
• Collaborating with academic and administrative departments to enhance student experience and welfare
• Acting as Safety Officer for the campus with direct responsibility for the safety of all staff & students
• Organising facilities, resources, catering, staffing and logistics for all university and non-university functions and events
• Liaising with Marketing and Communications to develop & implement the Universitys marketing plan
• Championing sustainability, inclusivity, and innovation in campus services
  
  

What Were Looking For

• Proven operational leadership in hospitality, facilities, education or campus operations
• Exceptional people management and stakeholder engagement skills
• Financial acumen and experience with budgets
• A proactive, solutions-focused mindset with a passion for student wellbeing
• Experience in higher education is a plusbut not essential
• Flexibility to meet the needs of the business which may include the occasional weekend
  
  

Why Join Us?

Our client doesnt just educate, they cultivate thriving communities. Youll be part of a dynamic leadership team shaping the future of campus life, with opportunities to innovate, grow, and make a lasting impact. Their benefits package is generous with above market pension and holidays.

Ready to lead with purpose? Apply now

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