General Manager

Supernova; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading restaurant in London is seeking an exceptional General Manager to oversee daily operations and drive service standards. This floor-based leadership role requires experience in fast-paced QSR or casual dining, focusing on team performance and guest satisfaction. The successful candidate will take ownership of a dynamic site in Soho, ensuring high service standards while collaborating with head office teams. This is a unique opportunity to make a significant impact in a vibrant dining environment.

Qualifications

• Experience as a General Manager or Assistant General Manager in QSR or casual dining.
• Proven ability to lead teams and enhance guest satisfaction.
• Strong operational management skills.

Responsibilities

• Oversee daily operations of the restaurant.
• Drive service standards and maintain team performance.
• Collaborate with head office to improve operations.

Skills

Leadership

Team performance management

Guest satisfaction focus

Fast-paced environment experience

Job description

About us

Were looking for an exceptional General Manager to lead Supernova Soho. Supernova is known for its energetic atmosphere and outstanding smashed burgers, making it a standout destination in the capitals quick-service scene.

Supernova is part of BVC Hospitality, which operates a portfolio of innovative and globally recognised food concepts, including NAC, Crme, 74 Duke, and Le Café NAC. With successful operations across London, Paris, and the Middle East, BVC Hospitality blends creativity with operational excellence to deliver exceptional dining experiences.

This is a great opportunity to take full ownership of a high-profile site in the heart of Soho and help drive its continued success.

Position summary

This is a floor-based leadership role not an office job. As General Manager, youll lead from the front, setting the tone for service, standards, and culture every day. Youll be responsible for daily operations, team performance, and guest satisfaction, ensuring the shop runs smoothly, consistently, and at pace.

Youll report directly to the Operations Manager and work closely with the head office teams across operations, HR, training, and marketing to keep standards high and support ongoing improvements.

This role is ideal for an experienced GM or a strong AGM from a fast-paced QSR or casual dining background whos ready to take ownership of a busy London site and make their mark.