General Manager

Level X; Glasgow; On-site; GBP 50,000 - 60,000; Full time

Job summary

A prominent entertainment venue in Glasgow is seeking a General Manager to oversee a new site opening. The successful candidate will be responsible for leading a multi-skilled team and enhancing guest experiences across various activities. This role requires a strong leader with over 3 years of management experience in the leisure or hospitality sector. A competitive salary of £50,000 to £60,000 plus benefits is offered, including health insurance and performance bonuses.

Benefits

Performance bonus

28 days holiday per year

Private health insurance

Company pension contribution

Free bowling for staff

25% off food and drink

Team social events

Annual team awards party

Cycle2Work scheme

Refer a friend scheme

Qualifications

• 3+ years of General Management experience in leisure, hospitality, or F&B sector.
• Ability to inspire and motivate your team.
• Positive, can-do attitude and great communication skills.

Responsibilities

• Accountable for the operation of the site.
• Lead, coach, and develop a multi-skilled team.
• Deliver outstanding experiences across gaming, food, and events.

Skills

Leadership

Team motivation

Communication

Problem-solving

Job description

General Manager – New Site Opening - Glasgow

About Us

Lane7 is the UK's fastest growing and biggest independent boutique bowling destination. We have multiple venues across our Lane7, Level X, Gutterball and ML7 brands. Bowling has always been our thing - since launch in 2013, but really, we’re all your best nights in one : Pool, golf, darts, karaoke, arcades and a ton of next-level gaming experiences, combined with great drinks and fabulous food. A night with friends, date night, special celebrations and private functions… we've got every occasion covered.

Could you be what we’re looking for? As part of our rapid expansion, we are adding a BRAND-NEW, squeaky-clean venue in Glasgow, and we are looking for an experienced General Manager who is seeking an opportunity to lead by example and take this new opening to great heights! There is so much potential for this role!

The Role

As General Manager, you’ll have full responsibility for the performance, culture, and success of the site. You’ll lead from the front, setting standards, building a strong leadership team, and delivering an exceptional guest experience across multiple revenue streams.

Key responsibilities include :

• Overall accountability for the safe, effective, and profitable operation of the site
• Leading, coaching, and developing a large, multi-skilled team
• Delivering outstanding guest experiences across gaming, food, beverage, and events
• Managing labour, stock, and costs while driving commercial performance
• Embedding company standards, processes, and culture from day one
• Creating a fun, inclusive, and high-performing workplace environment

To be a success with Lane7, you’ll :

• Have 3+ years of General Management experience in the leisure, hospitality, or F&B sector?
• Be a General Manager that is not only a strong leader, but a support to all those around you.
• Inspire and motivate your team to deliver outstanding guests experiences from the moment they step through the door.
• Be a great communicator.
• Have a positive, can-do and problem-solving attitude no matter the task that faces you.
• Have the ability to create a sense of fun, for you the guests and the team.

What We’ll Offer

• £50,000 to £60,000 per annum
• Plus performance bonus
• 28 days holiday per year
• Private Health insurance & benefits through Vitality
• Company pension contribution
• Free bowling and activities for you and up to 3 others when you aren’t working (off-peak time)
• 25% off food and drink
• Get involved with different social activities throughout the year through our team social calendar
• Annual team awards party
• Cycle2Work scheme partnered with Halfords
• Refer a friend scheme

Fancy being part of it all? Apply Now