General Manager

Livin Housing Limited; Coatbridge; On-site; GBP 53,000 - 64,000; Full time

Job summary

A social housing organization is looking for a General Manager in Coatbridge. The successful candidate will lead the Repairs and Maintenance division, ensuring effective operational performance and compliance. Strong leadership, experience in social housing and repairs, and the ability to manage multiple teams are essential. Benefits include a competitive salary up to £63,031.03, car allowance, and a range of additional perks. This role is permanent and full-time with a flexible working environment.

Benefits

Family friendly policy

Pension Scheme

Sick Pay

Refer a friend scheme

Eye test vouchers

Employee Assistance Programme

Excellent training and development opportunities

25 days holiday plus bank holidays

Qualifications

• Proven track record of managing teams effectively.
• Strong understanding of contract management principles.
• Excellent communication skills for building relationships.

Responsibilities

• Lead the Repairs and Maintenance division.
• Manage client and stakeholder relationships.
• Ensure compliance with Health & Safety Regulations.

Skills

Leadership

Contract management

Team management

IT literacy

Problem-solving

Experience in repairs and maintenance

Understanding of social housing

Tools

Microsoft Office

Job description

Annual salary: up to £63,031.03

General Manager – R&M

Location: Coatbridge

Contract Type: Permanent, Full Time, 40hrs a week 08:00 – 16:30

Salary: Up to 63,031.03 per annum depending on experience, plus car allowance and great company benefits.

Due to company growth, we are hiring a General Manager to support our Repairs and Maintenance section in Coatbridge.

The successful manager must be flexible and have the ability to manage a diverse range of staff and clients to offer support and assistance where needed.

Due to the nature of this role, you must be great at building relationships and have the knowledge, experience and confidence to make a difference!

About the Role:

The successful General Manager will support the Repairs and Maintenance division of the North Lanarkshire contract. You will be pivotal to the sound operational and Commercial performance of the contract you are working with, creating a high performing culture and foster professional and effective working relationships with our clients.

We are looking for someone who has experience as a General Manager, knowledge of Repairs and Maintenance and ideally within the social housing sector with a proven track record of delivering results.

• Providing effective leadership, a strong approach to mentoring and motivation
• Develop sustainable key Client/Stakeholder relationships
• Follow appropriate training to fully understand the business operating systems to ensure compliant effective cost control and efficient operational performance.
• Review, monitor and control Branch/Contract performance to ensure delivery of P&L is in line with or exceeding agreed budget levels.
• Ensure at a minimum monthly structured reviews of the Branch/Contract that demonstrate stringent controls
• Demonstrate control over all business governance, risk management processes and adherence to delegated authorities.
• Ensure compliance with Health & Safety Regulations
• Undertake H&S visits with the H&S team.

Key Criteria:

• Demonstrable strong understanding of the principles of contract management
• Effectively manage, support and resolve personnel issues.
• Experience of effectively leading & managing a team
• Working productively in a pressurised environment, acting decisively when faced with urgent issues while consistently maintaining a high level of service at all times.
• Having a genuine understanding of industry and service delivery to a full range of clients
• IT literate utilising Microsoft packages.
• Identify areas of difficulty in terms of profit and loss
• Experience of working in a repairs and maintenance environment
• Experience of working within social housing

Benefits:

• Family friendly policy to include enhanced maternity/paternity leave and much more.
• Pension Scheme
• Sick Pay
• Refer a friend scheme (total award £1000)
• Share saver scheme
• Eye test vouchers
• Employee Assistance Programme (Access to Free counselling service)
• Wellbeing service (Access to trained mental health & wellbeing advisors)
• Mears Annual Family Fun Day for you and your family to places like Blair Drummond Safari Park, M&Ds Themepark, fully paid for including lunch
• Mears Rewards - A performance recognition platform whereby you can be rewarded in high street vouchers
• Long service and additional holiday leave - Colleagues who stay for a period of time at Mears are rewarded for their service.
• Volunteering Leave - Mears supports employees to undertake volunteering in the community, in support of our social value commitment
• Excellent training and development opportunities and 25 days holiday entitlement along with bank holidays.

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

Apply below or to discuss your application further; contact:

Vickie Rudge ([e-mail])

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.