General Manager

Whelans pubs; City of Westminster; On-site; GBP 35,000 - 45,000; Full time

Job summary

A vibrant pub group in the UK is seeking an experienced General Manager to oversee daily operations, lead teams, and ensure exceptional customer experiences. The ideal candidate will have proven management experience, strong leadership skills, and a solid understanding of budgeting. They will thrive in a fast-paced environment and drive revenue through events and promotions. This position offers a competitive salary and career progression opportunities.

Benefits

Competitive salary plus performance incentives

Career progression within the group

Supportive, dynamic work environment

Live in available

Qualifications

• Proven management experience in a busy pub or hospitality venue.
• Strong leadership and communication skills.
• Solid understanding of budgeting, reporting, and P&L.
• Ability to thrive in a fast-paced, customer-focused environment.
• Experience with live entertainment venues is an advantage.

Responsibilities

• Oversee day-to-day pub operations and ensure high service standards.
• Lead, train, and motivate bar, floor, and kitchen teams.
• Manage stock, suppliers, scheduling, and compliance.
• Deliver excellent customer service and handle guest feedback.
• Drive revenue through events, promotions, and strong financial management.

Skills

Proven management experience

Strong leadership skills

Communication skills

Understanding of budgeting

Ability to thrive in a fast-paced environment

Job description

Whelan’s Pubs is looking for an experienced and energetic General Manager. The ideal candidate will lead daily operations, drive sales, and deliver exceptional customer experiences in our vibrant, entertainment-led venues.

Key Responsibilities

• Oversee day-to-day pub operations and ensure high service standards.
• Lead, train, and motivate bar, floor, and kitchen teams.
• Manage stock, suppliers, scheduling, and compliance.
• Deliver excellent customer service and handle guest feedback.
• Drive revenue through events, promotions, and strong financial management.

Requirements

• Proven management experience in a busy pub or hospitality venue.
• Strong leadership and communication skills.
• Solid understanding of budgeting, reporting, and P&L.
• Ability to thrive in a fast-paced, customer-focused environment.
• Experience with live entertainment venues is an advantage.

What We Offer

• Competitive salary plus performance incentives.
• Career progression within the Whelan’s group.
• Supportive, dynamic work environment.

Experience: Required

Employment: Full-time

Salary: £35,000 – £45,000 yearly

Benefits: Live in available

About Whelans pubs:

An independent ever expanding pub group, focusing on amazing services, an exceedingly high quality offering and excellent progression opportunities.