General Manager

BrewDog; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading craft beer company is seeking a General Manager to oversee bar operations in London. The successful candidate will lead a passionate team to deliver exceptional customer service and manage profitability. Responsibilities include developing team members and ensuring a cohesive working environment. If you thrive in a dynamic setting and are passionate about beer, we want you to join us.

Benefits

Profit share

Safe ride home contribution

Beer training

Staff discount

Crew food

4-week sabbatical every 5 years

Additional employee benefits

Qualifications

• Proven experience in a management role within the hospitality sector.
• Ability to lead, motivate, and develop a diverse team.
• Strong commercial acumen and understanding of profitability.

Responsibilities

• Lead the bar operations and maintain a high standard of customer service.
• Develop the team and ensure their continuous improvement.
• Manage the overall business profitability and performance.

Skills

Customer service excellence

Team leadership

Profitability management

Creativity

Job description

About Us

OUR MISSION IS TO MAKE OTHERS AS PASSIONATE ABOUT GREAT BEER AS WE ARE

PROFIT SHARE | TAXI HOME CONTRIBUTION | STAFF DISCOUNT | CUSTOMER SERVICE INCENTIVE SCHEME | 4-WEEK SABBATICAL EVERY 5 YEARS | CONTRACTED HOURS

We love great craft beer. We want everyone to be as passionate about it as we are - and our bars are at the heart of that mission. You’ll help us deliver an amazing beer and customer experience every shift so, because we expect great things from you, we give great things back.

• PROFIT SHARE | Our BrewDog Bars now share 10% of their profits with our fantastic crew. We’re setting the bar high for the hospitality industry and giving you even more reasons to do an amazing job.
• SAFE RIDE HOME | We want to make sure you get home safe after a hard shift. That’s why we contribute £5 to your pay-check to help you get home safely after midnight. This is open to all our bar crew.
• BEER TRAINING | We love beer and we want you to love beer too, so we’ll support you through the internationally-recognised Cicerone qualifications, so you can love it almost as much as we do. You also get to try loads of beer… tough job right.
• STAFF DISCOUNT | 50% off BrewDog Beers/Ciders, Wonderland Cocktails, BrewDog Merchandise, and Soft Drinks, plus 25% off all other menu items. Crew also get discount on takeaway beer - perfect for taking the bar home.
• CREW FOOD | Enjoy a full menu for just £4 when you're on shift - proper fuel for a proper shift.
• 4-WEEK SABBATICAL | After every 5 years here you will receive an additional 4 weeks off to spend it doing whatever you want.
• AND A LOT MORE | Enhanced sick pay, life assurance, high street retail discounts, employee assistance programmes, enhanced family friendly policies around maternity and paternity leave, additional holiday days per year, pawternity leave, DE+I and crew forum groups and beer samples on some shifts.

We’re focused on making sure that we, and future generations, have a planet to brew great beer on. Our industry leading techniques help us create and deliver unique beer whilst doing our bit (and others’) for the environment

About The Role

BREWDOG ARE ON THE HUNT FOR A GENERAL MANAGER!

We at BrewDog have one mission. We want to make other people as passionate about great craft beer as we are. Our bars are at the forefront of that mission, delivering amazing beer & customer service at all times. And now, we’re looking for a General Manager to join our team.

In this role you’ll be leading from the front - you’ll be the benchmark for customer service, leading by example & training others to give the best customer experience of all time. BrewDog’s goal is to be the best employer ever, so part of your role will be ensuring all of your team are happy, developing themselves, reaching goals & having fun. This senior position will also encompass managing the profitability of the overall business.

You’ll be leading an experienced management team alongside a crew of passionate & confident individuals, made up of team in the kitchen, on the floor & behind the bar. Some with vast amounts of beer knowledge, some with years of customer service experience, some fresh into the industry. Your job is to be the glue that holds the team together & pushes them to be better every single day, and develop to the next stages of their career with us.

About You

THE BREWDOG CHARTER

IT'S ALL ABOUT BEER. NO COMPROMISE

CREATIVITY IS OUR UNFAIR ADVANTAGE

WE DO MORE IN A DAY THAN OTHERS DO IN A WEEK

WE LISTEN. WE LEARN

WITHOUT US WE ARE NOTHING

WE PLAY TO WIN, AND WE HAVE FUN WHILE WE'RE DOING IT.