General Manager

Can Do; City Of London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A social enterprise start-up is looking for a General Manager to help drive operations and project management. This role requires meticulous organizational skills and proficiency in digital tools. The position offers flexibility for full-time or part-time arrangements. Ideal candidates will be experienced in managing projects in a social enterprise or start-up environment and committed to helping others.

Qualifications

• Experience in project management, operations, or general management in a social enterprise or start-up.
• Meticulous attention to detail and organization skills.
• Comfortable juggling various tasks and using AI/digital tools.

Responsibilities

• Plan and manage projects from start to finish.
• Organise management meetings and ensure actions happen.
• Oversee compliance and act as Company Secretary.
• Manage budgets and financial reports.

Skills

Project management

Strong organisational skills

Digital tools proficiency

Empathy

Tools

Xero

Job description

Overview

READY TO DRIVE A SOCIAL ENTERPRISE FORWARD?

MOTIVATED BY PURPOSE, NOT JUST PROFIT?

GOT A GREAT EYE FOR DETAIL?

WE RE LOOKING FOR A GENERAL MANAGER

Can Do is a start-up using digital technology to create social change. Founded by award-winning social entrepreneur Mark Johnson MBE, Can Do is building an innovative platform to help vulnerable people take control of their lives and access the services they need. Mark is looking for a General Manager to work alongside him. He is an entrepreneur and creator. To balance this, he needs someone steady, organised, and practical to turn ideas into plans and keep the day-to-day operations running smoothly.

He is looking for someone who:

• Has experience of general/project management in a social enterprise or start-up
• Is calm, steady and level-headed
• Has meticulous attention to detail and is a practical organiser who gets things done
• Can use digital and AI tools to simplify processes
• Is empathetic and purpose-driven to help people

The role is flexible full-time, part-time, or a great option for someone returning to work.

This isn’t just another job, it’s a chance to help build a start-up with huge potential to scale.

Who we are

Can Do is a start-up using digital technology to create social change. Founded by award-winning social entrepreneur Mark Johnson MBE, Can Do is building an innovative platform to help vulnerable people take control of their lives and access the services they need.

Our mission is to put power back where it belongs: with the people who use services. Because we believe that if you think you can, you can.

The role

Mark is looking for a General Manager to work closely with him. He is an entrepreneur and creator. To balance this, Mark needs someone steady, organised, and practical to turn ideas into plans and keep the day-to-day running smoothly.

This is a start-up role: exciting, busy, and varied. There’s a lot to do, and you’ll need to be efficient, flexible, and ready to roll up your sleeves.

It’s about working with purpose, building something new, and making a real difference.

Who we’re looking for

• Someone with experience in project management, operations, or general management in a social enterprise, or small start-up
• A meticulous and practical organiser who enjoys making things work and getting things done
• Someone who wants to work with purpose, helping build a socially oriented organisation
• Efficient, empathetic, and comfortable juggling a wide range of tasks
• Tech-savvy and confident using AI/digital tools to make processes simple and efficient
• Flexible: this role could be full-time, part-time, or suit someone returning to work

What you’ll do

• Project management: Plan and manage projects from start to finish, making sure deadlines are met and everyone delivers on their part.
• Meetings and follow-up: Organise and run management meetings, keep notes, and make sure agreed actions happen.
• Governance: Oversee compliance and act as Company Secretary, keeping records accurate and up to date.
• Finance: Use Xero and work with accountants/bookkeepers to oversee budgets, accounts, and financial reports so the numbers are always clear.
• Fundraising and business development: Support funding applications, proposals, and relationships with partners to bring in new opportunities.
• Operations: Keep the day-to-day running smoothly from diary management and HR basics to coordinating contractors.
• Communications: Maintain simple but effective comms, updating the website and keeping social media active.

Skills & Qualities

• Strong organisational and project management skills
• An excellent writer, whether contracts, bids or public facing materials
• Experience of operations, governance, and finance oversight in a small organisation, ideally a social enterprise or startup
• Confidence managing budgets and financial reporting (not a finance role, but able to keep track)
• Able to communicate clearly and keep people focused
• Empathetic, socially minded, and committed to putting people first
• Steady, reliable, and happy working in the background to let others thrive

Equality & Diversity

Can Do welcomes applications from people with lived experience of social challenges. We are committed to ensuring diversity and inclusion in our recruitment process and workplace culture.