General Manager

Fox & Hounds Hotel (93133); Cardiff; On-site; GBP 30,000 - 40,000; Full time

Job summary

A popular community pub in Cardiff is seeking a General Manager to lead operations and enhance customer experiences. This role offers a salary of up to £40k plus bonuses and benefits, including on-site accommodation and healthcare. The ideal candidate will have strong leadership skills, a passion for engaging the team, and a drive for business growth. Join a vibrant environment where every visit is made special for customers in the heart of a local community.

Benefits

Bonus and incentive schemes

Discount at major retailers

Access to a pension plan

On-site accommodation

Private healthcare

Training and development

Qualifications

• Proven experience as a Pub Manager or similar role in a hospitality environment.
• Strong leadership skills to manage and engage a team effectively.
• Excellent customer service and communication skills.

Responsibilities

• Manage all aspects of the pub's operations.
• Drive food service standards and encourage customer visits.
• Engage with the team to create a positive work environment.

Skills

Team management

Sales growth

Customer engagement

Job description

We’re looking for a General Manager for a popular community pub. Salary up to £40k plus bonus and a generous benefits package.

What you get

• Additional earnings potential through bonus and incentive schemes
• Marston’s Cheers Platform, giving you access to discount at major retailers
• Access to a pension plan
• On-site accommodation
• Private healthcare
• Award winning training and development

About the pub

Pub is located in Whitchurch Village of Cardiff, a highly populated residential area with a large local community and family customer base. A traditional style pub benefiting from a bar area, dining area and beer garden with play area. There is a strong Sunday food offer and community groups. But the pub would benefit from implementing wet led driven activities such as quiz, bingo.

Currently averaging £22,000 per week with a 70/30 dry to wet sales mix. We are looking for an experienced General Manager who can continue to drive food service and standards, whilst also creating reasons to visit.

Management accommodation

Management accommodation is available in the form of 2 bedrooms on the first floor.

Have you got what it takes?

It’s true, being a Pub Manager is demanding but the people make it much more than just a job. Brimming with energy and ideas, you’ll add touches of your personality to your pub and think of new ways to delight and excite your customers. You’ll thrive off growing your business and have a ‘lead from the front’ mentality and passion for nurturing your team.

As a General Manager you’ll:

• Care about finding, growing and engaging your team.
• Be accountable for running all aspects of your pub.
• Be passionate about doing the right thing for your staff and your customers.
• Dream big and think differently about new ways to increase sales and growth.
• Celebrate and create a buzz by sharing enjoyable experiences.

Are we right for you?

From cosy locals to pub-restaurants, our destination businesses serve up an award-winning selection of pub classics and innovative new dishes. What’s more, our impressive drinks portfolio combines well-known brands, like Estrella and Hobgoblin, with outstanding craft ales and beers. Add a dash of our unique Marston’s atmosphere and we have the ingredients to make every visit a fantastic experience for our customers. The same goes for our people and as one of our General Managers you’ll find a premium blend of challenge, security and career progression. And whenever you need support or guidance advice from your area manager, you’ll find their door is always open.