General Manager

WizeHire, Inc; Birmingham; On-site; GBP 48,000 - 56,000; Full time

Job summary

A unique boutique hotel in Birmingham seeks a high-energy General Manager to lead daily operations and drive commercial growth. The role involves building relationships with corporate clients, developing creative packages to enhance guest experience, and optimizing hotel performance. The ideal candidate will have prior management experience, strong organizational skills, and a tech-savvy approach. Compensation ranges from $65,000 to $75,000 yearly with a focus on excellent guest satisfaction.

Qualifications

• Prior experience in general or operations management.
• Ability to read financials and drive decisions.
• Comfort using management platforms or tools.

Responsibilities

• Own overall hotel performance with operational leadership.
• Pursue group, corporate, and local negotiated business.
• Lead a modern, largely contactless guest experience.

Skills

Tech-savviness

Confident communication

Organizational skills

Job description

The Painted Lady is a one-of-a-kind boutique hotel in Birmingham, and we’re seeking ahigh-energy, sales-driven General Manager to lead both the day-to-day operation and the commercial growth of the property.

This is a hands‑on leadership role for a modern hospitality professional who thrives on building relationships, driving demand, and thinking creatively about revenue. You’ll play a critical role in growing the group and corporate business, developing compelling packages and upsells, and actively engaging with the Birmingham community to increase visibility and awareness of the hotel.

With a thoughtfully designed, partially contactless guest experience and a small, dedicated team, this role requires a leader who can balance strategic sales initiatives with operational execution and exceptional guest satisfaction.

What You’ll Do

• Own overall hotel performance, combining operational leadership with a strong commercial mindset
• Actively pursuegroup, corporate, and local negotiated business, building relationships with companies, organizations, and event planners
• Serve as the primary sales driver for the property - prospecting, networking, and converting opportunities
• Develop and implementcreative packages, promotions, and upsell strategies that enhance both guest experience and revenue
• Represent The Painted Lady in the community by attending events, forming local partnerships, and increasing brand awareness
• Lead a modern, largely contactless guest experience, solving guest needs through thoughtful systems and creative problem-solving
• Inspire and manage a small, dedicated team, setting clear expectations and fostering accountability and enthusiasm
• Identify opportunities to optimize labor, processes, and profitability while protecting the guest experience
• Execute the company vision while bringing forward fresh ideas that help the property stand out in the market

Responsibilities

• Ensure compliance with company policies, procedures, and applicable regulations
• Track key performance indicators and adjust plans to meet business goals
• Direct day-to-day business functions and team operations
• Hire, train, and mentor department leaders and staff to foster growth and performance
• Set clear goals, track performance, and hold teams accountable to high standards

Qualifications

• Tech‑savviness and comfort using management platforms or tools
• Prior experience in general or operations management
• Is a confident communicator who leads with empathy and clarity
• Understands how to read financials and use them to drive smart decisions
• Strong organizational skills and comfort managing complexity

Compensation

$65,000 - $75,000 yearly

About The Painted Lady

The Painted Lady arrived in Birmingham in 2025 with our 22‑room and suite boutique hotel, occupying the old Eyer‑Raden Building in the Automotive Historic District. Legend has it that the “Louise Curtis” who operated a “boarding house” on the upper floors of this building was Louise C. Wooster, a local celebrity when her selfless work as a nurse in the city’s cholera wards went public in the 1870s.

Before her death, Louise recast her life and her story in her memoir, "Autobiography of a Magdalen," which was equal parts reminiscence, fable, cautionary tale, and poetic ramble. Despite her profession, Birminghamians remember Lou fondly to this day. The Painted Lady is a gentle nod to Louise and to our building’s one‑time use as a boarding house and brothel.