General Hand - Workshop and Stores

Serco Limited; Portsmouth; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading international employer in Portsmouth is seeking a General Hand to support workshop operations. The role includes maintaining cleanliness and organisation in the workshop, assisting with tools, handling materials, and supporting stock management. Ideal candidates will possess strong organisational skills and attention to detail. Employee benefits include 25 days of holiday, a contributory pension, training opportunities, and health and wellbeing support. This position requires the ability to obtain security clearance.

Benefits

25 days holiday plus bank holidays

Up to 6% contributory pension scheme

Training and development opportunities

Employee Assistance Programme

Discounts across retailers

Paid volunteering day

Qualifications

• Ability to obtain Security Clearance (SC).
• High attention to detail and strong organisational skills.
• Experience working in a store’s environment with stock management.
• A driving licence covering 3.5T vans.
• Commercial awareness and a willingness to learn.

Responsibilities

• Keep the workshop clean and organised.
• Assist with setup and maintenance of workshop tools.
• Handle materials safely and support skilled technicians.
• Maintain records of equipment usage.
• Assist with stock audits and logistics.

Skills

Attention to detail

Organisational skills

Experience in stock management

Driving licence for 3.5T vans

Commercial awareness

Job description

What you’ll do as a General Hand – Workshop and Stores

• Keep the workshop clean, organised, and free of hazards, ensuring tools and equipment are stored correctly.
• Assist with setup, breakdown, and minor maintenance of workshop tools and equipment.
• Handle materials safely, including receiving, storing, and distributing supplies.
• Support skilled technicians by providing tools and materials as needed.
• Follow health and safety procedures, wearing appropriate PPE and reporting hazards promptly.
• Help maintain records of equipment usage, maintenance, and inventory levels.
• Assist with stock audits, requisition processing, and logistics for stores deliveries.
• Support purchasing and administrative tasks, including visitor pass applications.

Does this sound like you?

You’ll be a great fit for this role if you have:

• Ability to obtain Security Clearance (SC).
• High attention to detail and strong organisational skills.
• Experience working in a store’s environment with stock management.
• A driving licence covering 3.5T vans.
• Commercial awareness and a willingness to learn.

A Standard DBS check will be carried out for this position. This includes spent and unspent convictions, cautions, reprimands, and warnings as permitted under the Rehabilitation of Offenders Act. An Occupational Health Questionnaire will also be completed so we can ensure you have the necessary support to perform your duties.

This role requires Baseline Personnel Security Standard (BPSS) clearance, which involves verifying your identity, employment history, nationality, and criminal record to meet government security standards. In addition, depending on the nature of the role, you may need to obtain formal Security Clearance (such as CTC or SC), which includes more detailed background checks on employment, criminal record, and financial history to ensure suitability for working in secure environments. Please note that UK residency requirements may apply for certain levels of clearance. You will also complete an Occupational Health Questionnaire so we can identify and provide any support you may need to undertake the role effectively.

Discover all you need to keep growing

We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.

What we offer

• Holidays: 25 days plus bank holidays (and the option to buy up to five additional leave days each year)
• Pension: Up to 6% contributory pension scheme
• Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
• Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
• Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents