General Assistant

Bartlett Mitchell; Oxford; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading contract catering company in Oxford is seeking a General Assistant to join their team. Responsibilities include monitoring cleanliness, providing efficient customer service, and ensuring food safety compliance. The ideal candidate will possess Food Safety and Health & Safety Level 2 certifications and have previous customer service experience. This role offers a competitive hourly wage and exciting benefits, including a paid day off for your birthday and masterclasses with Michelin-starred chefs.

Benefits

Annual day off for your birthday

Monthly masterclasses with Michelin-starred chefs

Fully funded development courses

Discounts and cashback at various outlets

Cycle-to-work scheme

Freedom Friday - paid day off for charity

Free lunch every workday

24/7 access to Mental Health App

Enhanced parental leave benefits

Paid leave for fertility treatments

Grandparent leave

Qualifications

• Food Safety Level 2 and Health & Safety Level 2 certificates are required.
• Previous experience in a customer service environment is essential.
• Ability to maintain high standards of cleanliness and presentation.

Responsibilities

• Monitor counters and chillers to ensure cleanliness and presentation.
• Listen to instructions from the manager and provide efficient service.
• Communicate confidently with customers to ensure a positive experience.

Skills

Food Safety Level 2

Health & Safety Level 2

Customer service experience

Good merchandising skills

Till experience

Job description

General Assistant

bartlett mitchell

Oxford

£13.05 per hour

Contract

We're a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Customer Service Assistant / General Assistant to join our team.

This is a General Assistant position to work in catering between Monday and Thursday (zero-hour contract).

Responsibilities

• Monitoring counters and chillers to make sure they're clean, well‑stocked and presented in line with our six principles, you'll regularly check the restaurant areas to ensure consistent levels of cleanliness with meticulous attention to detail.
• You have the ability to listen carefully and take instructions from your manager, and you provide prompt and efficient service at all times.
• You are also able to communicate confidently with customers, gaining feedback and reacting to their needs to ensure that every customer experience is a positive one.

Requirements

• Following procedures and displaying good food safety practice at all times, you have your Food Safety Level 2 and Health & Safety Level 2 certificates.
• With previous experience working in a customer service environment, you have good merchandising skills and till experience.
• Your responsibilities include maintaining high standards of cleanliness and presentation in catering environments.

Benefits

• An annual day off for your birthday!
• Monthly masterclasses with Michelin‑starred chefs.
• Fully funded development courses ranging from levels 2 to 7.
• Discounts and cashback at a wide variety of retail and leisure outlets.
• Cycle‑to‑work scheme.
• Freedom Friday - a paid day off to volunteer at a charity of your choice.
• Free lunch every workday!
• 24/7 access to the Mental Health Charter App.
• Enhanced parental leave benefits.
• Paid leave for fertility treatments.
• Grandparent leave to support your loved ones with their new arrival.

Explore all benefits and more by visiting BM Caterers website