General Assistant

Bartlett Mitchell; Crawley; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading catering company in Crawley seeks a dedicated team member for monitoring food safety and ensuring excellent customer service. You will ensure cleanliness of counters and chillers while providing prompt and efficient service. Ideal candidates will have Food Safety Level 2 and Health & Safety Level 2 certifications, along with experience in customer service. Enjoy flexible working hours, comprehensive training opportunities, and a variety of employee benefits including annual leave and team events.

Benefits

Flexible working hours

28 days annual leave

Training and development opportunities

Discounts from retail and leisure outlets

Regular team events

Life assurance

Free parking on site

Qualifications

• Experience in a customer service environment is essential.
• Ability to follow procedures and maintain food safety practices.

Responsibilities

• Monitor cleanliness and stock levels of counters and chillers.
• Communicate with customers and respond to feedback.

Skills

Customer service skills

Cleaning and sanitation

Attention to detail

Communication skills

Education

Food Safety Level 2

Health & Safety Level 2

Job description

Monitoring counters and chillers to make sure they're clean, well-stocked and presented in line with our six principles, you'll regularly check the restaurant areas to ensure consistent levels of cleanliness with meticulous attention to detail. You have the ability to listen carefully and take instructions from your manager, and you provide prompt and efficient service at all times. You are also able to communicate confidently with customers, gaining feedback and reacting to their needs to ensure that every customer experience is a positive one. Following procedures and displaying good food safety practice at all times, you have your Food Safety Level 2 and Health & Safety Level 2 certificates. With previous experience working in a customer service environment, you have good merchandising skills and till experience.

Benefits

• Monday to Friday working hours available
• Flexible working hours and the potential of condensed shifts
• Training and development opportunities including NVQ apprentice scheme & WSET courses
• 28 days annual leave with an additional day each year up to 33 days
• The opportunity to have your birthday off, every year!
• Discounts and cashback from a wide range of retail and leisure outlets
• The annual BM Caterers Summer party and FOODIES awards. As well as our site-based summer and winter parties.
• Regular team events
• Life assurance and an employee assistance programme
• Cycle2work scheme - upfront loan for the necessary equipment
• Being part of a team that made the 'Best Companies' to Work For list 7 years running
• Free parking on site