Funeral Service Crew - 6 Month Fixed Term Contract

Co-op Group; Worcester; On-site; GBP 10,000 - 40,000; Part time

Job summary

A community-focused organization is looking for a Funeral Service Crew member on a 6-month fixed-term contract. This part-time role involves collecting the deceased, driving funeral vehicles, and preparing the deceased for viewings. Candidates need a full UK manual driving licence and a compassionate approach to customer care. Benefits include discounts, holidays, and pension contributions, along with a supportive team environment focused on community impact.

Benefits

30% off Co-op branded products

Discounts on other Co-op products

23 days holiday (pro-rata)

Up to 10% employer pension contributions

Access to Employee Assistance Programme

Virtual GP access and free eye tests

Career development opportunities

Friendly supportive team

Access to Wagestream app

Qualifications

• Must hold a full UK manual driving licence.
• Requires a sensitive approach to customer service with attention to detail.
• Ability to react calmly and compassionately in emotional circumstances.
• Must be capable of performing physical tasks associated with the role.

Responsibilities

• Collect deceased individuals from various locations in an empathetic manner.
• Bear coffins and drive funeral vehicles professionally.
• Maintain equipment and facilities in clean condition.
• Prepare coffins and engrave name plates.
• Prepare deceased individuals for viewings and funerals.

Skills

Full UK manual driving licence

Sensitive customer service skills

Calmness in emotional situations

Physical capability for manual lifting

Job description

Overview

Funeral Service Crew – 6 month fixed term contract. Pay: £12.79 per hour plus benefits. Part time, 15 hours per week, Monday to Friday. Varied 3 hour shifts between 8am-8pm. You will also be part of the on‑call rota. Location: Worcester, WR1 2RS.

What you’ll do

• Collect the deceased from a range of locations and scenarios in a professional and empathetic manner.
• Bear coffins and drive funeral vehicles.
• Maintain the cleanliness of equipment and facilities, including vehicles.
• Prepare coffins and engrave name plates.
• Prepare the deceased in our care for viewings and the funeral.

Who you’re looking for

• A full UK manual driving licence.
• A sensitive approach to customer service with good attention to detail.
• The ability to react calmly and compassionately in emotional circumstances.
• The ability to perform the physical aspects of the role (manual lifting).

Why Co‑op?

• 30% off Co‑op branded products and 10% off other brands in our food stores all year‑round.
• Discounts on other Co‑op products and services.
• 23 days holidays (pro‑rata, rising with service).
• A pension with up to 10% employer contributions.
• Access to our Employee Assistance Programme providing confidential advice and support 24 hours a day.
• Access to virtual GP and free eye tests.
• Endless career development opportunities including apprenticeships.
• Friendly, supportive team and the knowledge that you make a huge difference to your community.
• Access to Wagestream – a money‑management app that gives you access to a percentage of your pay as you earn it.

Diversity and Inclusion

We’re actively building diverse teams and welcome applications from everyone. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.

If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We’re also part of the Disability Confident scheme – we’ll offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for the job.

Applicant process

As part of your application you’ll need to complete an online assessment. If you’re successful, we’ll perform background checks including DBS, adverse media checks, an occupational health questionnaire and a social media activity review. Any offer of employment will be conditional upon completion of pre‑employment checks.