Funeral Arranger and Conductor

HR Dept; Swindon; On-site; GBP 40,000 - 60,000; Full time

Job summary

A respected family-owned funeral business is seeking a Funeral Arranger and Conductor in Swindon. In this compassionate role, you will guide bereaved families through funeral arrangements, ensuring attention to detail and professionalism. Key responsibilities include consultation with families, coordination of funeral services, and documentation management. Ideal candidates must possess a Full UK Driving Licence and exhibit strong communication and administration skills. Competitive salary, call-out bonus, and supportive team environment are offered.

Benefits

Competitive salary

Call-Out Bonus

28 days holiday including bank holidays

Full training and development

Qualifications

• Full UK Driving Licence is required.
• Experience in administration is essential.
• Ability to work effectively in a team.

Responsibilities

• Consult with families to develop funeral arrangements.
• Coordinate all aspects of the funeral service.
• Prepare and file necessary funeral documentation.
• Provide support during the funeral planning process.

Skills

Empathy

Strong administration skills

Communication skills

Calm under pressure

Teamwork

Job description

The Role

Join our respected, family‑owned funeral business as a Funeral Arranger and Conductor , supporting families with compassion and professionalism during some of their most difficult moments.

The business covers the whole of Swindon, and all surrounding areas. The Funeral business is a 24‑hour operation, so there will be occasions where team members are on call.

In this sensitive and rewarding role, you will be a warm and reassuring point of contact for bereaved families, guiding them through funeral arrangements with care and consideration, whilst consistently displaying the highest level of attention to detail. You'll coordinate key details, manage essential documentation, liaise with service providers, have a key role within funeral administration and ensure everything runs smoothly.

Key Responsibilities

• Consult with families to understand their preferences and develop funeral arrangements that meet their needs and budget
• Coordinate all aspects of the funeral service, including organising a funeral venue, arranging transportation, and coordinating with key third‑party providers
• Prepare and file all necessary funeral documentation
• Manage and maintain databases and files
• Provide support and guidance to families during the funeral planning process and during the actual funeral service
• Stay current with industry trends and regulations to ensure compliance and best practices

We're looking for someone who works effectively in a team, who is empathetic, organised, calm under pressure, and committed to exceptional service. Strong administration and communication skills are essential, and full training will be provided. The role does require some manual lifting, which is done in small teams and only after receiving the required training.

Essential Skills

Candidates must have a Full UK Driving Licence

What We Offer

A meaningful, people‑focused role, supportive, close‑knit team environment, full training and development

If you are compassionate, well‑organised, and looking for a role that truly makes a difference, we'd like to hear from you.

Location: Swindon

Salary: Competitive Salary, with Call‑Out Bonus & Overtime

Hours: Full Time

Contract: Permanent

Holiday: 28 days (inc. BH)