Fully Remote Customer Service Advisor – Career Growth

Back 2 Work Complete Training; Remote; GBP 24,000; Full time

Job summary

A training and recruitment service is hiring for a fully remote Customer Service Advisor role. Successful applicants will earn £23,809.50 per annum and will be responsible for handling inbound calls, scheduling appointments, and providing empathetic support to callers. Ideal candidates will possess excellent communication skills, a professional telephone manner, and the ability to work efficiently in a fast-paced environment. This role offers various benefits including 28 days holiday, lifestyle benefits, and career advancement opportunities.

Benefits

28 days holiday including bank holidays

Lifestyle benefits programme

Employee welfare support

Career development opportunities

Recognition awards

Qualifications

• Strong communication skills are essential to effectively assist callers.
• Ability to work efficiently in a busy workspace is required.
• Must maintain a polite, professional demeanor while assisting users.

Responsibilities

• Handle inbound calls for appointment scheduling.
• Booking, re-scheduling, and cancelling appointments.
• Provide empathetic support to callers.

Skills

Good communication skills

Ability to work in a fast-paced environment

Polite and professional telephone manner

Empathy

Efficiency and accuracy

Job description

A training and recruitment service is hiring for a fully remote Customer Service Advisor role. Successful applicants will earn £23,809.50 per annum and will be responsible for handling inbound calls, scheduling appointments, and providing empathetic support to callers. Ideal candidates will possess excellent communication skills, a professional telephone manner, and the ability to work efficiently in a fast-paced environment. This role offers various benefits including 28 days holiday, lifestyle benefits, and career advancement opportunities.