Full-time Clinical Receptionist – Hey Baby 4D Leeds

HB4D Limited; Leeds; On-site; GBP 40,000 - 60,000; Full time

Job summary

A private ultrasound clinic is looking for a Clinical Receptionist in Leeds. The ideal candidate will have excellent communication skills, a strong customer service background, and at least 2 years’ experience. Responsibilities include booking appointments, handling payments, and assisting customers in a welcoming environment. The position is full-time, with a salary of £15/hr. A DBS check is required.

Qualifications

• At least 2 years’ experience in a similar position.
• Ability to work independently and maintain accountability.
• Must demonstrate excellent verbal and written communication skills.

Responsibilities

• Book appointments for customers over the phone and in person.
• Welcome customers to the clinic and assist with queries.
• Take payments in cash and by card.
• Open and lock up the clinic as required.
• Conduct stock takes of products.

Skills

Excellent communication skills

IT skills

Customer service experience

Reliability

Job description

Full-time Clinical Receptionist – Hey Baby 4D Leeds

Hey Baby 4D is a private 4D ultrasound clinic in Halton, Leeds.

We are looking for a full time experienced clinical receptionist to join our small friendly team at our bespoke clinic, designed to the highest of standards. We pride ourselves on providing a professional service within a warm and welcoming environment. Our customers and their families are at the heart of everything we do.

Job Description

We require someone with excellent written and verbal communication skills, who is passionate in providing an outstanding customer experience, therefore excellent communication skills are essential for this role.

You will be working closely with a sonographer and will need to be highly reliable, with a strong sense of accountability, and able to work independently.

Your key responsibilities will include:

• Alternate weekend working
• Booking appointments for customers both over the phone and in person
• Welcoming customers to the clinic and assisting them with any queries
• Taking payments in cash and by card
• Acting as a Chaperone where required (you will be asked to complete a short qualification for this)
• Completing paperwork to confirm that various processes have been undertaken
• Taking customer feedback and relaying this to the management
• Responding to messages from customers on the chat function
• Opening and locking up the clinic as required
• Keeping the clinic tidy and organised
• Conducting stock takes of products
• Completing job-specific training modules provided by management

Essential Requirements for this position

• To be considered for this position, you must be registered to work in the UK, have at least 2 years’ experience working in a similar position, with available references.
• The successful applicant will demonstrate excellent IT, verbal, and written communication skills.
• Due to the nature of this role, a satisfactory Enhanced DBS (adult workforce) will need to be performed prior to the commencement of employment. You will also need to maintain a satisfactory DBS throughout the duration of your employment.
• Applicants must be at least 18 years of age to apply.

Job Type: Full-time

Salary: £15/hr

Location: Hey Baby 4D Leeds, 245 Selby Road, Halton Leeds, LS15 7JR