Client Advisor

LOUIS VUITTON; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury fashion brand in Greater London is seeking a Client Advisor to enhance client experiences at their Heathrow Airport store. The successful candidate will drive sales, build lasting relationships with clients, and represent the brand with impeccable service. Candidates must be flexible with shifts starting early and ending late, working four days a week. This role offers industry-leading training and opportunities for career development within the luxury retail sector.

Benefits

Industry leading training

Generous benefits package

Career development opportunities

Qualifications

• Ability to drive sales results and achieve objectives.
• Experience in providing exceptional client experiences.
• Capability to develop long-term relationships with clients.

Responsibilities

• Drive and achieve individual and team objectives.
• Welcome every Client and provide the best Client experience.
• Advise Clients across the Brand and all product categories.
• Engage with Clients to develop long‑term relationships.
• Learn and master Brand and product knowledge.

Skills

Strong communication skills

Customer relationship building

Sales expertise

Curiosity to discover client needs

Job description

Since 1854, Louis Vuitton has brought unique designs to the world, combining innovation with style, always aiming for the finest quality. Today, the Maison remains faithful to the spirit of its founder, Louis Vuitton, who invented a genuine “Art of travel” through luggage, bags and accessories which were as creative as they were elegant and practical.

The Louis Vuitton Heathrow stores remain particularly true to the spirit of Louis Vuitton, servicing those with a love for travel and drawing clients from all over the globe.

Successful candidates will be required to work Heathrow Airport store operating hours. Shifts can begin as early as 5:00am, and can end as late as 10:30pm. Candidates are advised to research transportation options for the Heathrow terminals for any potential shift patterns before applying. Full-time employees also work 4 days and have 3 days off during each working week.

As a Client Advisor at Louis Vuitton, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand. This is an opportunity for those who see themselves as more than a Sales Associate, or Sales Assistant, but truly as a 'Client Advisor' - someone who has the curiosity to discover and dare their clients, has a passion for people, and values forming meaningful relationships with fascinating people from all over the globe.

As an employee at Louis Vuitton, you can expect to be provided with industry leading training which offers you a in-depth insight into the luxury retail industry. In addition to this you will receive a generous benefits package, unparalleled career development opportunities to work both locally & globally, in addition to learning from the very best talent within the industry.

“Make your career a beautiful journey” with Louis Vuitton

ESSENTIAL DUTIES & RESPONSIBILITIES

• Drive and achieve individual and team objectives and be accountable for sales results
• Welcome every Client and provide the best Client experience
• Advise Clients across the Brand and all product categories
• Engage with Clients to develop long‑term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
• Perform as a team-player, participate in all activities contributing to the overall objectives of the store
• Learn and master Brand and product knowledge
• Respect Louis Vuitton Brand standards in terms of grooming and behavior
• Follow the company’s policies and procedures.