Frontline Team Leader – Service, Sales & Growth

M&S; Leeds; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading retail company is seeking a Team Manager in Leeds to lead a frontline team in delivering exceptional availability and 5-star service. You will be responsible for coaching your team, driving sales, and collaborating across departments to resolve issues. Ideal candidates will have a proven leadership track record and the ability to work in a fast-paced environment. This position offers the opportunity to influence the customer experience while managing a diverse team.

Benefits

Inclusive workplace

Opportunities for growth

Qualifications

• Proven leadership track record with a focus on driving performance.
• Ability to lead through ambiguity and change.
• Digitally confident with systems and data analytics.

Responsibilities

• Lead and coach a team on the shop floor to ensure exceptional service.
• Drive commercial performance and implement continuous improvement.
• Collaborate with departments to ensure seamless customer experience.

Skills

Leadership

Commercial awareness

Coaching

Problem-solving

Flexibility

Job description

A leading retail company is seeking a Team Manager in Leeds to lead a frontline team in delivering exceptional availability and 5-star service. You will be responsible for coaching your team, driving sales, and collaborating across departments to resolve issues. Ideal candidates will have a proven leadership track record and the ability to work in a fast-paced environment. This position offers the opportunity to influence the customer experience while managing a diverse team.