Frontline Store Supervisor — Lead Customer Experience

VF CORPORATION; Braintree; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading retail company is seeking a motivated Store Supervisor for a fixed-term role in Braintree to drive consumer experience and support the management team. This position offers the chance to develop your skills in a dynamic retail environment, leading sales associates to provide top-tier customer service. Ideal candidates will have retail experience, strong communication skills, and flexibility with working hours. You will receive tailored training and career development opportunities, contributing to a supportive workplace.

Benefits

Career development opportunities

Supportive workplace culture

Tailored training programs

Qualifications

• Experience in retail with a focus on customer experience and satisfaction.
• Strong verbal and written communication skills in English.
• Ability to work flexible hours including weekends and holidays.

Responsibilities

• Support the management team to drive sales and profitability.
• Coach and motivate sales associates to deliver high customer service.
• Maintain store appearance and operational standards.
• Understand and achieve store KPIs.

Skills

Customer service excellence

Leadership and coaching

Communication skills

Tools

MS Office

POS systems

Job description

A leading retail company is seeking a motivated Store Supervisor for a fixed-term role in Braintree to drive consumer experience and support the management team. This position offers the chance to develop your skills in a dynamic retail environment, leading sales associates to provide top-tier customer service. Ideal candidates will have retail experience, strong communication skills, and flexibility with working hours. You will receive tailored training and career development opportunities, contributing to a supportive workplace.