Front of House Team Member

Boparan Restaurant Group; Hinckley; On-site; GBP 20,000 - 24,000; Full time

Job summary

A growing hospitality group in Hinckley is seeking a Front of House Team Member to create memorable dining experiences. You will welcome guests, take orders, and ensure an outstanding dining atmosphere. Ideal candidates are enthusiastic and customer-focused, with casual dining experience. This position offers flexible hours and generous discounts for employees and their friends.

Benefits

50% off at all brands for you and friends

Training and development opportunities

Supportive team environment

Flexible working schedules

Qualifications

• Enthusiastic and customer-focused attitude.
• Ability to work in a fast-paced environment.
• Strong communication skills.

Responsibilities

• Greet and seat guests warmly.
• Take orders accurately and efficiently.
• Serve food and drinks promptly.
• Handle customer requests professionally.
• Maintain cleanliness in the front-of-house area.
• Collaborate with team members for seamless service.

Skills

Casual Dining Experience

Job description

Overview

Join Our Front of House Team and Create Memorable Dining Experiences!

Be the Face of Our Restaurant Hub!

At Our Restaurant Hub, we’re bringing together a vibrant mix of beloved brands from the Boparan Restaurant Group, including Carluccio's Caffe, Slim Chickens, Ed’s Easy Diner, Gourmet Burger Kitchen, and Harry Ramsden's—all under one roof. We’re not just serving food; we’re creating moments that make people smile.

Why This Role Is Special

As a Front of House Team Member, you’ll be the warm, welcoming face of our restaurant. You’ll play a key role in making every guest feel valued and ensuring they have an outstanding dining experience. Whether it’s greeting customers, taking orders, or serving delicious food, your friendly personality and attention to detail will set the tone for a great meal.

Your Key Responsibilities

• Greet and Seat: Welcome every guest with a smile, making them feel at home from the moment they walk in.
• Take Orders: Provide excellent service by taking orders accurately and efficiently, answering any questions with a positive attitude.
• Serve with a Smile: Deliver food and drinks to the table promptly, ensuring everything is perfect for the guest.
• Customer Care: Handle any special requests or concerns with professionalism and a can-do spirit.
• Keep it Clean: Maintain a tidy and organised front-of-house area, ensuring a pleasant environment for guests.
• Team Collaboration: Work closely with your team to ensure seamless service from start to finish.

What We Offer

• Generous Discounts: 50% off at all our brands for you and up to 5 friends—plus additional perks!
• Training and Development: Opportunities to grow your skills and advance in your career.
• Supportive Environment: Join a team that values collaboration and mutual support.
• Flexible Hours: We offer flexible working schedules to fit your lifestyle.

Are You the Team Member We’re Looking For?

If you’re enthusiastic, customer-focused, and love working in a fast-paced environment, we’d love to meet you! Join us and be a part of creating amazing dining experiences that keep our guests coming back.

Apply Now

Boparan Restaurant Group (BRG) is a growing hospitality group committed to striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.

At BRG, We Live By Our Core Values

Honest – Acting with integrity in everything we do.

Hardworking – Giving our best, every day.

Hungry – Always striving for growth and excellence.

Heart – Caring deeply about our people, our guests, and our communities.

Location

Our Hinckley Restaurant Hub is a spacious, open area with comfy booth seating, delicious food and a lovely team.

You’ll find us by the checkouts in Sainsbury’s Superstore, so when you’ve finished your shopping, why not pop in for a slice of cake and a delicious Italian coffee from Caffe Carluccio’s.

Skills

• Casual Dining Experience