Front of House Team Leader

Butcombe Brewery; Ringwood; On-site; GBP 40,000 - 60,000; Full time

Job summary

A renowned hospitality group in the UK seeks a passionate front of house supervisor to join their vibrant team. This role entails delivering top-notch bar and dining service, supporting shift management, and ensuring a welcoming atmosphere for customers. The ideal candidate will love working in a fast-paced environment and have a genuine passion for hospitality. The position offers competitive pay, tips, and numerous employee benefits, including discounts and access to extensive training programs.

Benefits

Access to cash-back platform

Team parties and events

Industry-leading training and development

50% off food on shift

Employee Assistance Program

Qualifications

• Experience in hospitality and bar supervision.
• Customer-oriented attitude and excellent communication skills.
• Ability to lead a team during shifts.

Responsibilities

• Deliver exceptional bar and waiting service to customers.
• Support the management team in leading a shift.
• Contribute to a positive team environment.

Skills

Bar and waiting hospitality

Team leadership

Customer service

Job description

We are a bold, award-winning business who pride

ourselves in empowering our teams with the autonomy to operate boutique, premium

businesses that ‘wow’ our customers within an industry-leading environment. We run friendly, welcoming, and positive pubs,

restaurants and hotels with

high standards and take a different approach to others; always striving to be

the best we can be.

We are looking for a front of house supervisor to join the family. This role

encompasses delivering amazing bar and waiting hospitality to our customers and

supporting our management team in leading a shift.

What’s in it for you?

chance to work for an award-winning business. We have won multiple high profile awards over the last few years at the prestigious National Publican Awards including Best Food and Premium Food Offer and Best Managed Pub Co (2024). You will be working with some of the

most talented people in the industry.

• Access to Liberation Life - an incredible platform where you can earn cash-back with major retailers, save money on your purchases including holidays, groceries, gifts and much more!
• The opportunity to work for a diverse, eclectic company and gain experience in a range of businesses and food offers.
• Access to industry leading training and development. We offer bespoke training plans as part of our ‘Pillars of Progression’ programme.
• We offer additional support and coaching from our operations team and talented managers.
• You will work closely with some of the best locally sourced food and drink produce, including our own, award-winning beer!
• We will back with you the tools you need to do a great job and have invested significantly in our properties.
• The buzz that comes with team parties, events, training courses, great suppliers and some of the industry’s best team rewards, discounts and benefits (including 50% off food on shift).

Competitive hourly rate plus an equal share of great tips and 75% off food on shift. Accommodation may also be available.

We are ambassadors for the Burnt Chef Project fighting the stigma of mental health and working with them to train and support our teams. We also offer an Employee Assistance Program that is there 24 / 7 to provide you with support.