Front of House Supervisor

WSH Group; Mansfield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality group in the United Kingdom is seeking an experienced front-of-house supervisor. Candidates should possess strong leadership skills, experience in customer service, and a passion for delivering amazing dining experiences. The role involves leading a team, ensuring high food presentation standards, and managing events seamlessly. This full-time position requires excellent communication skills and knowledge of food safety procedures. Join a company that values positivity and teamwork.

Qualifications

• Experience in a front-of-house or customer service supervisory role.
• Strong leadership and people skills with a positive and approachable manner.
• Excellent communication skills both face-to-face and written.

Responsibilities

• Lead and motivate the front-of-house team to deliver excellent service.
• Maintain high standards of food presentation and dining area cleanliness.
• Ensure all hospitality events run smoothly and professionally.

Skills

Arabic Speaking

Marketing & Promotions

Access Control System

Apache Tomcat

BI

Back Office

Job description

Key Responsibilities

• Lead and motivate the front‑of‑house team to deliver excellent service
• Maintain high standards of food presentation and dining area cleanliness
• Ensure all hospitality events run smoothly and professionally
• Monitor and respond to customer feedback in a positive and proactive way
• Support with ordering stock control and record keeping
• Uphold all food safety allergen and health & safety procedures

Qualifications : Candidate Profile

• Experience in a front‑of‑house or customer service supervisory role
• Strong leadership and people skills with a positive and approachable manner
• Excellent communication skills both face‑to‑face and written
• Well‑organised with the ability to prioritise tasks in a busy environment
• Knowledge of food safety and allergen management procedures
• Passionate about hospitality and delivering a great customer experience

Additional Information :

BaxterStorey Values :

ALWAYS VISIONARY

We strive for better we never settle never compromise never follow. We lead the way blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up‑beat motivating and inspiring. Our love for what we do radiates through our food and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example protecting the planet and supporting local communities.

This appointment is offered on the return of satisfactory professional references.

Remote Work : No

Employment Type : Full‑time

Key Skills

• Arabic Speaking
• Marketing & Promotions
• Access Control System
• Apache Tomcat
• BI
• Back Office

Experience : years

Vacancy : 1