Front End Developer

North Yorkshire Council; Harrogate; On-site; GBP 80,000 - 100,000; Full time

Job summary

A local government authority in Harrogate is seeking a digital transformation specialist to enhance services through automation and low code solutions. The ideal candidate will collaborate with various teams to design user-friendly solutions, support digital transformation, and engage effectively with stakeholders. This role needs passionate individuals who prioritize user experience and problem-solving in their approach to service delivery. Benefits include discounts and a local government pension scheme.

Benefits

Employee assistance programme

Flexible working options

Local government pension scheme

Shopping discounts

Qualifications

• Experience with stakeholder management is essential.
• Knowledge of requirements elicitation and UX analysis techniques is beneficial.
• Technical testing and user acceptance testing skills are required.

Responsibilities

• Design and deliver automation and digitization of council services.
• Solve problems and support digital transformation across services.
• Collaborate with teams to implement improvements and efficiencies.

Skills

User experience focus

Stakeholder engagement

Problem-solving

Front-end design

Knowledge of CSS, JavaScript, HTML

Requirements elicitation

Tools

RPA tools

Low code platforms

Job description

Are you passionate about improving digital services for everyone?

Can you engage key stake holders and communicate in a way which can take clients of multiple levels on the digital journey?

Do you enjoy solving problems, designing user-friendly services and solutions, developing automation and low code products, and supporting digital transformation?

Can you engage key stake holders and communicate in a way which can take clients of multiple levels on the digital journey?

Would you like to be part of a collaborative, forward-thinking team that’s shaping the future of public services in North Yorkshire?

If the answer is yes, then we want to hear from you!

About the role

You will support organisational transformation by designing and delivering automation and digitisation of council services using the latest tools and technology such as AI, low code platforms and robotic process automation.

You will be solving problems, designing user-friendly services and solutions, developing automation and low code products, and supporting digital transformation.

You will work with teams across the Technology and Transformation services, and the wider business areas, to ensure opportunities identified for improvement are implemented to support realisation of benefits and efficiencies.

This role goes beyond the tech and aims to make it open to all our users.

The post is based at your nearest NYC office. Travel may be required to other parts of the county-specifically County Hall, Northallerton - depending on project needs.

About us

The SDDA team is responsible for creating, managing and improving a wide range of services and digital products that provide core capabilities across the council and partner services.

As part of a multi-disciplinary team, we're changing how the council manages their services and digital products for the better.

Recent projects include:

• The design and delivery of a new customer engagement platform (CRM).
• An ongoing programme of RPA delivery.
• The creation of single, North Yorkshire wide services across the council including garden waste, replacement bins, and housing repairs.
• A new low code end to end service for complaints and compliments.
• Introduction of AI chatbots and an approach for AI testing and delivery.
• Digitisation of services for Environmental Health and Licensing.

About you

We put customers at the heart of everything we do, so we’re looking for someone who has that mindset.

We are looking for somebody with a passion for digital and technology.

You may have experience of front-end design and development, or you may have come from a systems analyst role, or perhaps another area of IT, or have experience working with systems as part of the service you support.

Or you may be from a user experience, content design, customer or analysis background with a focus on technology.

Some knowledge of the following would be beneficial;

• Requirements elicitation and UX analysis techniques, e.g. user stories, storyboarding, wireframing and user acceptance testing.
• Configurable information system applications e.g. RPA or low code form platforms.
• Process modelling including developing ideal ‘to-be’ processes.
• Technical testing and user acceptance testing approaches.
• CSS, Java Script and HTML.

In your application, we would love to read about your history on working with stakeholders and how you prioritise user experience.

Why work for us?

As a North Yorkshire Council employee, you will have access to some great benefits via our everybody benefits scheme such as shopping discounts, home technology and green car salary sacrifice schemes, financial wellbeing and health assured and our employee assistance programme to assist with your health and wellbeing. You will also have access to a favourable local government pension scheme and flexible working options.

Contact

For more information about our role please contact Kayleigh Thompson,[e-mail] or Anne Louise Arkle,[e-mail]

Key Dates:

Closing Date: 01stFebruary 2026

To apply please click the Apply Now link below.