Front Desk Coordinator

Bighornlaw; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a leading law firm dedicated to empowering immigrants as a Bilingual Front Desk Coordinator. You will greet clients, manage phone communications, and provide critical administrative support while working in a vibrant and impactful environment. This role requires proficiency in both English and Spanish, strong customer service skills, and a passion for connecting with people. Explore a position that offers both professional growth and the chance to make a difference.

Benefits

Paid vacation

PTO

Federal holidays

Qualifications

• 1 year of experience in a receptionist or administrative role is preferred.
• Fluency in both English and Spanish is mandatory.
• Must demonstrate strong multitasking and organization abilities.

Responsibilities

• Manage the main phone line and direct calls as necessary.
• Schedule appointments and maintain business calendars.
• Provide comprehensive administrative support to the team.

Skills

Interpersonal skills

Bilingual communication

Customer service skills

Organizational skills

Time management skills

Education

High school diploma or G.E.D.

Tools

Microsoft Word

Excel

Outlook

Job description

Are you someone who's passionate, fluent in both Spanish and English, and looking for more than just a regular job? Well then, you're in for a treat at Solano Law Firm! We're not your typical law firm – we're here to redefine the whole experience for immigrants.

Led by the dynamic visionary, Zaira Solano, we've set out on an ambitious journey to support the dreams of 1,000,000 immigrants. And let me tell you, we're not following the usual playbook. We're making waves on platforms like TikTok and Instagram, spreading the word about immigration news in ways that resonate globally.

What We're Looking For

At Solano Law Firm, we're in search of an exceptional Bilingual Front Desk Coordinator who will be the face and voice of our firm. As the first point of contact for clients and visitors, you'll be a crucial part of creating a positive and professional impression. With us, it’s not just about work; it's about making a profound impact and enjoying every moment with a dynamic team.

Responsibilities

• Manage the main phone line, directing calls as necessary
• Schedule appointments following the legal team's guidance
• Efficiently organize and analyze information/files
• Bilingual communication with clients, including updates and information gathering
• Welcome all - clients, guests, attorneys, and team members
• Oversee meeting room preparations and attorney calendars
• Handle mail and deliveries; maintain call and voicemail logs
• Manage client files, prepare correspondence, and translate documents
• Offer comprehensive administrative support and perform other vital office tasks
• Provide administrative support to other team members with data entry, paperwork, photocopying, etc. when needed
• Schedule appointments and ensure the business calendar is accurate and up-to-date
• Organize company trips and handle employee travel itineraries to ensure off-site events go well
• Welcome fellow employees, clients, and visitors when they enter the building and give them any pertinent information or directions
• Manage incoming and outgoing mail and handle deliveries

Qualifications

• Strong interpersonal skills and a love for connecting with people
• Proficiency in verbal and written communication in both English and Spanish
• Familiarity with Microsoft Word, Excel, and Outlook
• Ability to multitask, prioritize, and meet deadlines
• Previous receptionist experience, preferably in an immigration law firm
• Resilience under stress, meticulous attention to detail, and commendable organizational skills
• Bilingual (Fluent in Spanish and English)
• Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
• 1 year of experience as a receptionist, administrative assistant, guest service specialist, or similar position preferred
• Has experience answering telephone calls and troubleshooting stressful situations
• Has previous experience with word processing programs and basic computer skills
• Must have graduated high school, received a G.E.D. or equivalent

Compensation

$18 - $24 hourly

About Solano Law Firm

At Solano Law Firm, we are more than just a legal practice – we are a team dedicated to empowering families through the immigration process. Join us in making a lasting impact. Your expertise and leadership will help us continue to grow as a trusted ally for clients.

Ready to take your career to the next level? Apply today and make your mark with Solano Law Firm.

Additional Benefits:

• Salary is negotiable and dependent on experience
• Paid vacation, PTO, and federal holidays