French-Speaking Customer Travel Advisor

Page Personnel; Poole; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is seeking a French Speaking Customer Service Advisor based in Poole. This role involves providing exceptional customer service to French-speaking clients in the Leisure, Travel & Tourism sector. Responsibilities include handling inquiries, managing bookings, and collaborating with team members to enhance service delivery. The ideal candidate will be fluent in French and English, possess strong organisational skills, and have prior experience in customer service. This position offers a competitive salary and potential for career advancement.

Benefits

Competitive salary

Career growth opportunities

Collaborative work environment

Supportive team culture

Qualifications

• Fluency in both French and English is crucial for effective communication.
• Previous customer service experience, especially in Leisure, Travel & Tourism, is preferred.
• Strong organisational skills and attention to detail are necessary.

Responsibilities

• Provide excellent customer service to French-speaking clients.
• Handle inquiries, complaints, and requests professionally.
• Maintain accurate records of customer interactions.
• Coordinate with the Logistics department to resolve service issues.
• Assist in the booking and scheduling for travel services.

Skills

Fluency in French

Fluency in English

Excellent communication skills

Strong organisational skills

Attention to detail

Teamwork

Problem-solving mindset

Tools

Standard office software

Customer service tools

Job description

A leading recruitment agency is seeking a French Speaking Customer Service Advisor based in Poole. This role involves providing exceptional customer service to French-speaking clients in the Leisure, Travel & Tourism sector. Responsibilities include handling inquiries, managing bookings, and collaborating with team members to enhance service delivery. The ideal candidate will be fluent in French and English, possess strong organisational skills, and have prior experience in customer service. This position offers a competitive salary and potential for career advancement.