French-Speaking Customer Success & Orders Coordinator

WOLVERINE; Greater London; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading global outdoor brand based in Greater London is seeking a dedicated Customer Service Representative. This role focuses on providing exceptional customer service and managing orders efficiently. Ideal candidates should be fluent in French, have strong customer management skills, and be adept at collaborating with teams to achieve a high standard of service. This position offers a great opportunity to contribute to a proactive customer service environment, enhancing customer satisfaction through effective communication and problem solving.

Qualifications

• Must be fluent in French.
• Strong attention to detail and accuracy.
• Ability to build relationships with customers.

Responsibilities

• Process customer orders accurately within 24 hours.
• Monitor order progress to ensure timely delivery.
• Provide excellent customer service and support.

Skills

Customer management

Fluent French

Problem solving

Teamwork

Tools

SAP

Job description

A leading global outdoor brand based in Greater London is seeking a dedicated Customer Service Representative. This role focuses on providing exceptional customer service and managing orders efficiently. Ideal candidates should be fluent in French, have strong customer management skills, and be adept at collaborating with teams to achieve a high standard of service. This position offers a great opportunity to contribute to a proactive customer service environment, enhancing customer satisfaction through effective communication and problem solving.