French-Speaking Customer Service Specialist

Haughey Recruitment; Dungannon; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency in Dungannon seeks a French Speaking Customer Service Representative to assist with their growing business. The ideal candidate should have customer service experience, be fluent in French or Spanish, and possess strong skills in Microsoft Office. Responsibilities include managing customer queries, assisting with online orders, and supporting account administration. The position offers a professional work environment in modern offices.

Qualifications

• Experience as a Customer Service Representative or similar.
• Able to communicate fluently in French or Spanish.
• Strong attention to detail and problem-solving skills.
• Ability to multi-task and manage time effectively.

Responsibilities

• Deal directly with customers via phone, email, or in person.
• Use CRM to manage customer queries and resolutions.
• Assist customers with online ordering and processing orders.
• Handle account administration and reporting.

Skills

Fluent in French

Customer Service experience

Microsoft Excel

Microsoft Outlook

Education

Degree preferred

Tools

Microsoft Office

CRM systems

Job description

A recruitment agency in Dungannon seeks a French Speaking Customer Service Representative to assist with their growing business. The ideal candidate should have customer service experience, be fluent in French or Spanish, and possess strong skills in Microsoft Office. Responsibilities include managing customer queries, assisting with online orders, and supporting account administration. The position offers a professional work environment in modern offices.