Freight Forwarding Apprentice - Sea Logistics Intermodal

Kuehne + Nagel; Highgate; On-site; GBP 15,000 - 18,000; Full time

Job summary

A leading logistics company in Birmingham is seeking a motivated Sea Logistics Intermodal Specialist Apprentice to join their team. This 24-month apprenticeship offers valuable hands-on experience in coordinating container transport operations while studying for an International Freight Forwarding Level 3 qualification. Ideal candidates should possess five GCSEs, demonstrate strong customer service skills, and be effective communicators. A competitive starting salary of £15,500 with the potential for a bonus awaits the successful applicant.

Benefits

Competitive salary

Attractive benefits

Apprentice NUS discount card

Qualifications

• Minimum entry requirement is Five GCSEs at grades 3 – 9 / A*-D including Maths & English.
• Candidates should have a passion for providing excellent customer service and a strong work ethic.
• Ability to multitask and be a self-starter is crucial.

Responsibilities

• Coordinate end-to-end transport process for shipments.
• Align with Customer Care Teams to meet customer requirements.
• Monitor and report live transport activities.

Skills

Customer service

Communication skills

Planning and organization

Education

Five GCSEs at grades 3 – 9 / A*-D including Maths & English

Tools

Microsoft Outlook

Excel

Job description

Overview

Kühne + Nagel (AG & Co.) KG
We are currently seeking a motivated and enthusiastic individual to join our Intermodal Transport Team in Birmingham. As a member of our team, you will have the opportunity to work with some of the best in the business and gain valuable insights into the industry. Join our dynamic team as a Sea Logistics Intermodal Specialist Apprentice, where you'll play a key role in planning and executing container transport operations. This apprenticeship offers hands-on experience in coordinating the movement of containers to and from UK ports and customer locations across the country. This is not just another job, it’s an exciting opportunity to be a part of something big and make a real difference. So, if you are ready to take your career to the next level and work with some of the best in the business, then we want to hear from you!

How you create impact

Our Apprenticeship is a 24 month programme, combining practical on-the-job training with study towards the International Freight Forwarding Level 3 apprenticeship. You will work within a successful team while learning everything you need to know whilst supported by your peers, your managers, and the apprenticeship team within Kuehne+Nagel.

As part of the team, you will be providing operational support to customer facing teams to ensure that our customer expectations are met/exceeded. You will be in communication with a variety of people, including other KN offices and shipping lines. It is a varied role and your training will equip you to be involved in problem solving, finance tracking and supporting the department with their day-to-day duties.

You’ll be learning how to…

• Coordinate the end-to-end transport process from shipment arrival to delivery
• Aligning with our Customer Care Teams to meet and exceed our Customer’s requirements
• Plan transport activities utilising rail services and road haulage partners.
• Manage in import container release and empty restitution processes with shipping lines.
• Liaise with suppliers, shipping lines to resolve any issues that arise during the haulage process.
• Carry out proactive checks to ensure transport plans are being executed as required.
• Monitor live transport activities, reporting any delays to Customers.

What we would like you to bring

• The minimum entry requirement for this apprenticeship is Five GCSEs at grades 3 – 9 / A*-D including Maths & English
• Our company values candidates who are passionate about providing excellent customer service, have a strong work ethic, and can communicate effectively with others. Good planning and organization skills is important, and you will need the ability to multitask and be a self-starter.
• Previous use of Microsoft Outlook and Excel is beneficial.
• Please be aware that this vacancy does not meet the minimum requirements for visa sponsorship and for apprenticeship funding, candidates must have been resident in the EEA for at least the last 3 years.
• This is an entry level training position. If you are already qualified or experienced in this area of work, this is unlikely to be the position for you. However, we would welcome your application for one of our other vacancies

Key Information

• Apprenticeship Contract: Fixed Term 2 years
• Working hours: Monday – Friday – Days
• 37.5hrs per week
• Place of work: On Site
• 3 Avenue Road, Aston, Birmingham (B6 4DU)
• please check location to ensure is commutable

Recruitment Process

1. Applications will be reviewed on a rolling basis.
2. Shortlisted candidates will be invited to complete a telephone screening call with a member of our Talent Acquisition team. This is a great opportunity to find out more about the business and for us to understand why you are interested in this apprenticeship and what you feel you can bring to the role.
3. A final shortlist of candidates will be invited to an interview onsite with two members of the hiring team.
4. All candidates will receive telephone feedback after their interviews and if offered will be invited to return to the office for a further site tour and to provide right to work documentation.

We are thrilled to offer you a chance to join our amazing group of apprentices. You can expect a competitive starting salary of £15,500 in year one with an increase after 12 months, and a great bonus once you have completed your apprenticeship. But that’s not all! You will also receive attractive benefits and an Apprentice NUS discount card.

We understand that starting a new job can be daunting, but don’t worry! You will be supported throughout your journey by a network of mentors, line managers and previous apprentices. They will help you achieve your qualifications and progress along your apprenticeship journey.

Don’t miss out on this fantastic opportunity! Apply now and take the first step towards a bright future.