Fraud Investigations Lead – Consumer Finance & AI Risk

N BROWN; Manchester; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading fashion retailer based in Manchester is seeking a Fraud Investigations Manager to join its Fraud team. You will lead a team of fraud investigators while managing fraud cases, ensuring compliance with regulatory requirements, and working closely with various internal and external stakeholders. The ideal candidate will have proven experience in fraud investigations, strong knowledge of fraud legislation, and exceptional interpersonal skills. This role offers hybrid working, competitive benefits, and a chance to contribute to a safe financial environment.

Benefits

Hybrid working

24 days holiday (+8 bank holidays)

Annual bonus scheme

Enhanced maternity and adoption leave

Company pension with up to 8% contribution

Mental Health support

Colleague discount across all brands

Onsite café with subsidised rates

Life Assurance and Private Medical Insurance

Paid volunteer time

Qualifications

• Experience in fraud investigations within financial services.
• Knowledge of regulatory requirements including FCA and AML.
• Ability to manage and mentor investigation teams.

Responsibilities

• Lead a team of fraud investigators to ensure high standards.
• Oversee outsourced Fraud Operations for effective case management.
• Collaborate with internal and external stakeholders on fraud matters.
• Ensure accurate reporting of fraud incidents to senior management.
• Develop investigation procedures and evidence handling protocols.

Skills

Fraud investigations experience

UK fraud legislation knowledge

Interpersonal and communication skills

Proficiency in fraud detection tools

Understanding of fraud typologies

Team management experience

Resilience and adaptability

Job description

A leading fashion retailer based in Manchester is seeking a Fraud Investigations Manager to join its Fraud team. You will lead a team of fraud investigators while managing fraud cases, ensuring compliance with regulatory requirements, and working closely with various internal and external stakeholders. The ideal candidate will have proven experience in fraud investigations, strong knowledge of fraud legislation, and exceptional interpersonal skills. This role offers hybrid working, competitive benefits, and a chance to contribute to a safe financial environment.