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Fragrance Consultant

Shiseido

High Wycombe

On-site

GBP 29,000 - 35,000

Full time

Today
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Job summary

A luxury fragrance company is seeking a Store Manager to lead a team and drive sales in High Wycombe. The ideal candidate will have 3-5 years of experience in team management within luxury retail, showcasing leadership and a passion for customer experience. Responsibilities include ensuring operational excellence and achieving revenue targets. The role offers a vibrant working environment and opportunities for career development.

Benefits

Continuous training and career development opportunities
Elegant working environment
Bonus structure

Qualifications

  • Proven experience in team management within luxury retail.
  • Natural leadership and passion for people development.
  • Impeccable presentation and enthusiasm for the fragrance industry.

Responsibilities

  • Lead, inspire, and coach the team.
  • Guarantee execution of Retail Excellence.
  • Drive boutique's sales and achieve KPI targets.

Skills

Team leadership
Fluent English
Commercial acumen
Strong computer skills

Education

Minimum 3-5 years in team management within luxury retail
Job description
Responsibilities

and clienteling actions, including in-store events. Review and submit sales and operational reports to management.

Team Leadership: Lead, inspire, and coach the team (Team Leader and Fragrance Sales Advisors). Recruit in collaboration with the Area Manager and the Recruitment team. Foster a positive, motivating environment that reflects the values of the House.

Operational & Brand Excellence: Guarantee flawless execution of the Retail Excellence ceremonial. Train and develop talents to achieve excellence in both service and results in accordance with company policy. Ensure perfect product presentation and compliance with visual merchandising guidelines.

Oversee daily operations: stock management, scheduling, reporting, and internal communication. Ensure compliance with grooming standards according to the House guidelines. Carry out any other duties within your capacity, which the Company may reasonably require.

Profile & Qualifications

Proven experience (minimum 3-5 years) in team management within luxury retail, ideally with V&C Associates.

Specialist Travel Manager role – assigned a significant and exciting remit for a Boutique Travel Agency, focusing on the organisation and management of bespoke cultural, art, and garden-focused tours across Europe. The team works closely with garden, Fragrance & Beauty CRM & Clienteling Executive.

Location: Harrods Knightsbridge. Contract: Permanent, 37.5 hours/week, any 5 in 7 days – including weekends.

Designer Fragrances Counter Manager – Reports to: Area Sales & Education Manager, Designer Fragrances. Job Location: John Lewis, High Wycombe. Contract type: Permanent, 22.5 hours per week over 3 days.

Additional Responsibilities

As a Fragrance Consultant, you will share your passion for niche or selective perfumery. Strong commercial acumen and sensitivity to high‑end client expectations. Natural leadership, passion for people development, and refined sense of service. Fluent in English; another language would be a plus. Impeccable presentation, energy, and enthusiasm for the world of fragrance. Strong computer skills.

What We Offer
  • A stimulating and elegant environment within a fast‑growing luxury fragrance brand.
  • Continuous training and career development opportunities.
  • A key role in the opening and success of our first London store.
About MATIERE PREMIERE

Fragrances are built around an overdose of a single natural ingredient. Co‑founded by Master Perfumer Aurélien Guichard, the Maison blends tradition and modernity, revealing the pure texture and most beautiful facets of each raw material through refined, contemporary compositions.

Excellence in quality guides every step, from the careful selection of the finest natural ingredients to sustainable and ethical sourcing worldwide.

Your Mission – As Store Manager, you are the true ambassador of the House, responsible for driving sales performance, leading the team, and delivering an exceptional client experience.

Business Development & Performance – Drive the boutique's sales and ensure achievement of revenue and KPI targets. Analyse performance and implement action plans to maximise results. Build and retain a loyal client base, cultivating strong relationships with both local and international clientele. Develop client loyalty and implement appropriate CRM tools.

Client Advisor – Luxury Fragrance Boutique, Central London

Salary: Up to £35,000 + Bonus + Excellent Company Benefits.

About the Role: An exciting opportunity to join a globally renowned luxury fragrance house as a Client Advisor within a prestigious Central London store.

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Contact & Application

Looking to elevate your retail career? If you're ready to swap high street hustle for a dynamic role in luxury fragrance, apply now.

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