Food Store Team Leader: Drive Service & Profit

M&S; St Albans; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading UK retailer is seeking a Team Manager in Food. In this high-impact role, you will lead a shop floor team to ensure exceptional service, manage stock efficiently, and drive commercial results. The successful candidate will need strong leadership ability and a focus on customer experience. This position offers an opportunity to shape the future of the business while fostering team growth in a dynamic environment.

Qualifications

• Ability to lead a team to deliver excellent customer service and KPIs.
• Good understanding of commercial, visual, operational and people processes.
• Strong communication skills, able to inspire and coach colleagues.

Responsibilities

• Lead and coach a team to deliver consistency under pressure.
• Drive commercial performance by translating numbers into action.
• Recruit and develop talent within the team to support store needs.

Skills

Leadership

Customer Service

Commercial Understanding

Coaching

Operational Resilience

Job description

A leading UK retailer is seeking a Team Manager in Food. In this high-impact role, you will lead a shop floor team to ensure exceptional service, manage stock efficiently, and drive commercial results. The successful candidate will need strong leadership ability and a focus on customer experience. This position offers an opportunity to shape the future of the business while fostering team growth in a dynamic environment.