Food Store Team Leader: Drive Service & Profit

M&S; Norwich; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading UK retailer is seeking a Team Manager in Food to lead a high-performing team on the shop floor. You will be responsible for ensuring exceptional service and driving commercial performance while coaching and developing your team. This front-line leadership role offers the chance to shape the future of retail with a strong focus on customer satisfaction and operational success. If you're ready to make an impact in a fast-paced environment, apply now.

Benefits

Competitive salary

Career development opportunities

Inclusive workplace culture

Qualifications

• Ability to lead a team to deliver excellent customer service and KPIs across the store.
• Good level of digital capability and an understanding of all systems.
• The ability to have difficult conversations with effective resolutions with colleagues.

Responsibilities

• Lead and coach a team to deliver exceptional availability and service.
• Drive profitability and sales for the area.
• Support the growth and profitability of the store.

Skills

Leadership

Customer service

Coaching

Commercial acumen

Problem-solving

Job description

A leading UK retailer is seeking a Team Manager in Food to lead a high-performing team on the shop floor. You will be responsible for ensuring exceptional service and driving commercial performance while coaching and developing your team. This front-line leadership role offers the chance to shape the future of retail with a strong focus on customer satisfaction and operational success. If you're ready to make an impact in a fast-paced environment, apply now.