Food Service Assistant

Sodexo Ltd; Smethwick; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading global food service company is seeking a reliable Food Service Assistant for a 3-month fixed-term role in Smethwick. You will support food preparation, maintain hygiene standards, and ensure excellent customer service. Ideal candidates possess strong customer service skills, good communication abilities, and a reliable work ethic. The role offers a competitive hourly wage and includes meals on shift, free parking, and opportunities for career development.

Benefits

Unlimited access to an online wellbeing support platform

Employee Assistance Programme

24hr virtual GP Service

Sodexo Discounts Scheme

Pension Plan membership

Bike to Work Scheme

Enhanced benefits and leave policies

Qualifications

• Strong customer service skills with a friendly, helpful attitude.
• Good communication skills.
• High standards of personal hygiene and appearance.
• Ability to work safely and follow health & safety practices.
• Reliable team player with a strong work ethic.

Responsibilities

• Assist with food preparation and presentation to company standards.
• Deliver efficient, friendly customer service in all catering areas.
• Maintain a clean, hygienic service and dining environment.
• Serve customers at counters according to company standards.
• Operate tills and complete cashing up procedures.
• Support with cleaning tasks across catering equipment and service areas.

Skills

Strong customer service skills

Good communication skills

Ability to work safely

Reliable team player

Tools

Electronic point of sale (EPOS) systems

Job description

Overview

Food Service Assistant - 3 months fixed-term – Smethwick

• 35 hours per week
• Monday to Friday 7:00am to 2:30pm
• £12.21 per hour + Sodexo employee benefits package
• Meals included on shift
• Full training and uniform supplied
• Free parking onsite
• Opportunities for career development

Note: Portions of the original branding text have been retained as part of the role description.

Food Service Assistant – Sodexo is seeking a reliable and enthusiastic team member to join our catering team. This role involves supporting the preparation, presentation and service of food and beverages, ensuring an excellent experience for our clients and customers.

What you’ll do

• Assist with food preparation and presentation to company standards.
• Deliver efficient, friendly customer service in all catering areas.
• Maintain a clean, hygienic service and dining environment.
• Serve customers at counters, ensuring food and beverages meet brand and company standards.
• Operate tills, check floats, and complete cashing up procedures.
• Record food temperatures and check deliveries.
• Support with cleaning tasks across catering equipment, utensils, and service areas.
• Ensure counters, tables and accompaniments are fully stocked and well-presented.
• Support special functions and provide cover in other areas when needed.
• Follow all health & safety practices and company policies.

What you’ll bring

Essential

• Strong customer service skills with a friendly, helpful attitude.
• Good communication skills.
• High standards of personal hygiene and appearance.
• Ability to work safely and follow health & safety practices.
• Reliable team player with a strong work ethic.

Desirable

• Experience using electronic point of sale (EPOS) systems.
• Knowledge of COSHH principles.
• Basic computer skills.
• Previous food handling or catering experience.

Why Sodexo?

Working with Sodexo is more than a job; it’s a chance to be part of something greater.

Belong in a company and team that values you for you.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life’s larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Ireland enhanced benefits and leave policies

A little more about Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Ready to be part of something greater?

Belong in a team, thrive in service.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications