Food Runner

Dishoom; Easter Howgate; On-site; GBP 40,000 - 60,000; Full time

Job summary

A renowned hospitality group in the UK is searching for a Food Runner to join their vibrant team. Responsibilities include delivering food and drinks to guests and managing special requests in a bustling environment. Ideal candidates should be energetic, willing to learn, and enjoy working as part of a team. This role offers competitive pay, supportive training, and a commitment to employee well-being through various benefits. The work is full-time with a flexible schedule across weekdays and weekends, making it an exciting opportunity in the hospitality sector.

Benefits

Free weekly wage advances

Discounts on dining

Free meals during shifts

Access to mental health support

Career development programs

Qualifications

• Previous work experience in a role preferred, 6 months minimum.
• No prior hospitality experience required, training will be provided.

Responsibilities

• Deliver trays of food and drink to guests, handling special requests.
• Work in a busy, fast-paced environment with high step counts.

Skills

Customer service

Team collaboration

Willingness to learn about food and drink

Job description

We are proud to be recognised as one of the best places to work in Hospitality. Looking after people is at the core of what we do and we work hard to make life at Dishoom the best it can be. Since 2010, our restaurants have celebrated the Irani cafes and all of the food and drink of Bombay. We have Dishoom Cafes across London, Edinburgh, Manchester, Birmingham and Glasgow. Our Permit Rooms can be found in Brighton, Cambridge and Oxford, with our newest Bar‑Cafe opening in Portobello opened earlier in the Spring! Plus, we have kitchens across London to ensure our guests can enjoy our food at home!

As well as running busy sites with big teams, we also understand the importance of doing more. From planting trees with our teams in the UK & India, tying Rakhis with our guests, to our dedication to helping to feed children through Meal for a Meal. Since January 2024, we have donated 20 million meals and counting, with each Dishoomwalle contributing to 55 meals per shift!

How we’ll support you

At Dishoom, we care about supporting you and your well-being (inside and outside of work).

With this, we tend to think about our team’s well‑being in four different ways:

Financial

• Free weekly wage advances and emergency cash.
• Access to our savings support & financial health planning tool.
• Up to 50% off when dining at Dishoom with friends and family.
• Enhanced family leave and pay, plus specific Dishoom‑walle benefits for those growing little families.

Mental & Physical

• All Babus (Managers) are fully trained in mental health support & First Aid.
• Dedicated support from our confidential advice helpline - available to you or someone in your household – 24 hours a day, 365 days of the year.
• On‑demand GP appointments, free counselling sessions and life coaching through our wellness app.
• Free fitness sessions every month (including yoga and spin classes).
• Calling all cricket fans, we have our very own Dishoom Premier League (an in‑house cricket tournament) where you get to compete with your team at Lord’s.

Socials

We’re a growing company and love nothing more than bringing our teams (and families) together to celebrate everyone’s hard work across the year.

You’ll be invited to our:

• Family Mela (Family summer festival)
• Huge Christmas celebration

Plus, we host regular team events across our cafes. Team members who work at Dishoom for 5 years are invited to attend Bombay Bootcamp – an incredible once‑in‑a‑lifetime guided tour of Bombay with our co‑founders (over 200 people attended last year)!

What to expect

• Free team meals every shift, plus all the Chai you can drink!
• £14.50 - 15.50 per hour inclusive of tronc (based on the last 3‑month’s average). We pay on a monthly basis.
• A full‑time role working across 5 days, Monday - Sunday availability required.
• A weekly changing rota provided at least 6 days in advance.
• We're an all day dining Cafe, meaning our teams work a variety of daytime and evening shifts (not the usual always late nights!)
• Access to our award‑winning training programmes and support. We focus on your development from day one and proudly promoted 211 Dishoomwalles last year!
• The usual number of days holiday a year - paid for at your usual rate. Our sites are closed Christmas Day and Boxing Day, and if you have children, we’ll provide one extra day to take them to their first day at school.
• No uniforms here - smart casual and comfortable is key, and of course trainers are fine.

Have you got Seva?

In Dishoom, we see every team member as valuable and important to ensuring the all‑around brilliant experience for our guests.

We are looking for curious, energetic and helpful people to join our team as a Food Runner.

Our Food Runners

• Deliver huge trays of food and drink to all of our guests, dealing with any special requests (e.g. allergies), and always make sure we have everything we need for a smooth shift!
• Work in a very big and busy environment. In Dishoom you can easily total an average step count of just over 20,000 steps per shift.

In return, we’ll ensure you’re always supported on shift, with a number of Babus (Managers) plus 40-50 other Dishoomwalles all working together.

So what are we looking for?

• If you haven’t worked in hospitality before, no problem, we’ll provide the right training and support to set you up for success.
• Previous work experience in a role - minimum 6 months is preferred - any industry.
• A willingness to learn about food, drink and looking after people (guest and team alike).

At Dishoom - everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities, and experiences to apply for roles with us.

Food & Beverage, Front of House, Hospitality, F&B Assistant, Food Server, Food Service Assistant, Commis Waiter, Team Member.