Food & Beverage Team Member

VERA Security, Inc.; Manchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A hospitality company in Manchester is seeking a passionate Food & Beverage Team Member to create memorable guest experiences. The ideal candidate will engage with guests, take orders, and uphold the hotel's reputation for exceptional service. This role requires flexibility and attention to detail, while offering enticing employee discounts and development opportunities for career growth.

Benefits

Employee discounts on bedroom rates

50% off Food and Beverage within all IHG properties

Training & development initiatives for career growth

Qualifications

• Genuine passion for making guests smile.
• Desire to learn and grow within the role.
• Exceptional attention to detail.

Responsibilities

• Prepare café and bar for service.
• Engage with guests and take their orders.
• Deliver exceptional customer service.

Skills

Customer service

Attention to detail

Flexibility

Upselling

Job description

Holiday Inn Express Trafford City Manchester

The Opportunity

We are recruiting fabulous Food & Beverage Team Member who have a real enthusiasm for the industry and have a real passion for creating memorable guest experiences. You will act as an attentive member of the team working, passionately to engage in conversation with guests preparing their order, using upselling opportunities and making guests smile.

As F&B Team Member you will prepare the cafe and bar for service, ensuring high standards of presentation are met. As the face of the business you will be an ambassador of the hotel, upholding the brands reputation through delivering exceptional customer service.

The ideal candidate:

• Authentic energy and a genuine passion for making guests smile
• Desire to learn and grow within the role
• Having a natural flair and confidence in your own ability and exceptional attention to detail
• All Applicants should be able to work flexible hours with early/late finishes
• Our enviable employee discounts on bedroom rates
• 50% off Food and Beverage within all IHG properties
• Driven and motivational training & development initiatives for career growth