Food & Beverage Operations Manager

Part Of Compass Group Uk&i; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading catering company in England is seeking a Food and Beverage Operations Manager to oversee operations at various venues. You will lead a dynamic team, manage budgets, and ensure exceptional service across all facilities. The ideal candidate will have extensive experience in hospitality management, excellent leadership skills, and a passion for food innovation. This role offers numerous benefits including healthcare support, training development opportunities, and competitive holiday arrangements.

Benefits

Medicash healthcare benefits

Aviva Digicare annual health check

Entertainment discounts

Health & Wellbeing discounts

Pension scheme

Employee Assistance Programme

Extra leave benefits

Qualifications

• Experience in catering or hospitality management, preferably in a high-end environment.
• Strong leadership and team management skills.
• Financially astute, with experience managing budgets.
• Passionate about food and drink innovation.
• Excellent communication skills in a fast-paced setting.
• Strong delegation and influencing skills.

Responsibilities

• Oversee day-to-day operations across various catering facilities.
• Manage catering and payroll budgets to meet financial targets.
• Serve as the main contact for catering requests.
• Ensure exceptional customer experiences in food and drink.

Skills

Catering management

Team leadership

Financial management

Customer service

Communication

Collaboration

Innovation in food and drink

Job description

As our Food and Beverage Operations Manager at this venue, you will oversee the overall operation of our catering facilities, leading a dynamic team to deliver exceptional service across the restaurant, Costa, and Bar. Ensure smooth day‑to‑day operations in the main restaurant, conference service, bar, and Costa. Inspire your team to deliver excellent customer service and exceed expectations.

Financial Management

Manage catering & payroll budgets in line with goals and maintain financial targets.

Client Relationships

Serve as the main point of contact for all catering requests, ensuring guest satisfaction and proactively driving the Venues Collection vision for the food & beverage department.

Food & Drink Innovation

Deliver exceptional customer experiences with a passion for innovation in food and drink.

Effective Communication & Prioritisation

Adapt and solve challenges while prioritising tasks in a fast‑paced environment.

Delegation & Hands‑on Leadership

Demonstrate strong delegation skills with the ability to step in and lead by example when needed.

Collaboration

Work across departments to ensure the success of food & beverage operations and guests satisfaction.

The Ideal Candidate

• Experience in catering or hospitality management, preferably in a high‑end environment.
• Strong leadership and team management skills, with the ability to manage both front and back‑of‑house teams.
• Financially astute, with experience managing budgets and aligning with objectives.
• Passionate about food and drink innovation, delivering excellent customer service.
• Excellent communication skills, with the ability to prioritise tasks in a fast‑paced setting.
• Strong delegation and influencing skills, with the flexibility to be hands‑on when necessary.
• A team player, willing to collaborate with other departments to achieve great results.

About The Venues Collection

The Venues Collection part of Levy UK & Ireland is a dynamic and exciting division of Compass Group, the world's largest catering company. We operate at some of the most prestigious venues globally, delivering unforgettable experiences in food, drink, and hospitality. In the UK, we have long‑standing partnerships with iconic venues across sports, entertainment, and events, including Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC), and ExCel London.

Benefits

• Medicash: Healthcare benefits, including dental, optical, and therapy treatments (covers up to 4 dependent children)
• Aviva Digicare: Free annual healthcare check
• Exclusive Benefits & Wellbeing site (Perks at Work)
• Entertainment discounts: Up to 55% off cinema tickets
• Health & Wellbeing discounts: Discounts for Nuffield Health (20%) and Pure Gym (10%)
• Travel discounts: Savings with holiday companies such as TUI and Expedia
• Shopping discounts: Save up to 15% at high street and online stores with Shopping Cards
• Meals on duty
• Vodafone discounts
• Pension scheme and Life Assurance
• Employee Assistance Programme
• 23 days + Bank Holidays, plus an additional day off for your birthday
• 2 extra days of leave following return from maternity leave during the first year back
• Competitive and supportive family benefits
• Day off for your baby's first birthday
• Holiday purchase scheme
• Ongoing training & development and career pathways
• Professional subscriptions paid
• Financial wellbeing programme and preferred rates on salary finance products

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!