Food & Beverage Host

The Caledonian Hotel; City of Edinburgh; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury hotel in Edinburgh is seeking a Food and Beverage Host to deliver exceptional service in a sophisticated environment. The role includes taking and delivering orders, managing bookings, and ensuring a friendly atmosphere. Ideal candidates are warm, energetic, and committed to excellence. Join our team to be part of a legacy in hospitality with ample opportunities for personal development and growth.

Benefits

Hourly Rate of £12.21

Free meals when on duty

50% off Food & Beverage Venues

Discounted use of Leisure Facilities

Pension enrolment

Qualifications

• Warm, energetic, and passionate individual eager to join a team.
• Genuine passion for excellence and desire to learn.
• Proactive and positive approach.

Responsibilities

• Deliver exceptional service in an elegant setting.
• Take and deliver food and drinks orders.
• Manage Food and Beverage bookings.
• Welcome guests politely and demonstrate great customer service.

Job description

Overview

Job Ref: AM14664
Branch: The Caledonian Edinburgh
Location: The Caledonian, Edinburgh
Salary/Benefits: £12.21 Per Hour + Exclusive Benefits
Contract type: Permanent
Hours: Full Time
Hours per week: 40 Hours Per Week
Posted date: 12/08/2025
Closing date: 31/10/2025

Our Story

The Caledonian Edinburgh has embodied the best in Scottish hospitality for over a hundred years. Situated at the West End of Princes Street, this former Victorian railway hotel nestles in the shadow of the Edinburgh Castle, within walking distance of Princes Street Gardens, the Royal Mile and Edinburgh’s Old Town, a UNESCO World Heritage Site.

We are delighted to celebrate The Caledonian’s 120th anniversary in Scotland’s capital, proudly celebrating and sharing its stories, anecdotes and memories throughout the hotel and beyond.

We would love for you to embark on the journey to our next chapter, The Caley Way!

Our Management Company

As part of the Klarent Hospitality Portfolio, we are dedicated to offering our team excellent opportunities for growth and development. We take great pride in recognising and rewarding the hard work, commitment and long service of our exceptional team members.

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We nurture talent and smart investment to drive superior performance and growth.

Exclusive Benefits

• Hourly Rate of £12.21
• Free and healthy meals when on duty.
• 50% off our Food & Beverage Venues – The Court & Caley Bar
• Discounted use of Leisure Facilities
• Stays in our hotels at discounted prices
• Even free stays in our hotels as one of our rewards & recognition incentives
• Opportunities for your personal development within the Hotel Group Brand Portfolio
• Fully funded apprenticeships – T&Cs apply
• 28 Day of Annual Leave, increasing with long service
• Flexibility to purchase additional holiday days
• Pension enrolment
• We can coach, train and develop you to help find your passion - whether it is exploring your first role or your next step in the exciting world of hospitality.

The Role

As a Food and Beverage Host at The Court, your day will be an opportunity to deliver exceptional service in an elegant setting, where every detail matters. Here’s what a day with us might entail:

• You enjoy taking and delivering food and drinks orders, demonstrating exceptional levels of customer service, and creating memorable experiences for our guests and colleagues.
• Multifunctional Food and Beverage management and support allowing you to flex your skills in all Food and Beverage Outlets within the Hotel. This will cover and not exclusive to restaurants, bars, in room dining and conference and events, both early and late shifts.
• Ensure that all Food and Beverage bookings are managed and communicated across the Food and Beverage department in a timely manner
• In depth knowledge of the booking system used within the Food and Beverage department
• Ensure that all guests are called pre-arrival, and any specific requirements are communicated with the teams
• Liaison with guests in the booking of private events within the Food and Beverage departments.
• Welcome guests in a polite and friendly manner, consistently demonstrating great customer service
• Up-sell with latest departmental incentives
• Carry out cleaning duties as assigned to you in any of the food and beverage outlets
• As a Food and Beverage Host you will work 5 days per week, including, but not always, weekends and bank holidays

What Do We Desire

• Are you a warm, energetic and passionate individual eager to join a team of likeminded professionals? Then this is the role for you!
• A genuine passion for excellence and a continuous desire to learn and evolve.
• A proactive, positive approach with a natural ability to inspire and lead.
• A genuine commitment to delivering exceptional service for both our guests and team members.
• Flexible and adaptable to support the wider hotel as and when required.

Join us at The Caley and be part of a legacy of service excellence, while embarking on your own career journey in the vibrant world of hospitality. We can’t wait to welcome you to our team!