Food & Beverage Assistant (Casual)

Lighthouse Hotel Management; England; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading hotel management company is seeking casual Food and Beverage Assistants at The Courtyard by Marriott - Luton Airport. In this role, you will engage with guests, collaborate with hotel teams, and ensure food safety compliance. Ideal candidates are flexible, have hospitality experience, and strong communication skills. Join us to deliver exceptional service in a dynamic environment.

Benefits

Competitive salary

Career growth opportunities

Online GP access

Employee discounts

Training and development programs

Employee recognition programs

Meals provided on duty

Death in Service benefit

Qualifications

• Experience in a hotel environment is preferred.
• Excellent communication skills in English, both verbal and written.

Responsibilities

• Greet guests and promote the brand and service.
• Collaborate with kitchen and reception teams.
• Ensure compliance with food safety standards.
• Maintain a positive and approachable attitude.
• Multitask in a fast-paced environment.
• Work flexible hours including weekends and holidays.

Skills

Guest Engagement

Collaboration

Compliance

Organizational skills

Flexibility

Job description

We have a fantastic new vacancy for casual Food and Beverage Assistants - various hours at The Courtyard by Marriott - Luton Airport. As the Food and Beverage Assistant, you will play a pivotal role in delivering the highest quality of service and providing an exceptional experience for our guests.

Responsibilities

• Guest Engagement: As the face of our hotel, you will greet each guest with a welcoming smile and positively promote our brand and outstanding service. Anticipating every guest needs and wants, you will go above and beyond and take pride in making every guest experience exceptional throughout the bar, restaurant and meeting areas.
• Collaboration: You'll collaborate closely with various inhouse teams, including kitchen, reception, and reservations, to ensure seamless guest experiences. Your excellent teamwork skills will foster a harmonious work environment, where everyone works together to create an exceptional stay for our guests.
• Compliance: In line with legislation and the hotels policies and procedures, you will understand, implement and deliver the highest standards of legal compliance regarding food safety, food hygiene and food allergens. Limiting possible cross contamination and risk to our staff and guests catering to all cuisine needs and wants.
• Have a positive "can do" attitude.
• A passion for delivering exceptional guest service with a friendly and approachable demeanour.
• Strong organizational skills and the ability to multitask in a fast-paced environment and work well within a team.
• Flexibility to work varying shifts, including weekends and holidays, as our hotel operates 24/7.

Qualifications

• Experience in a hotel environment is preferred
• Excellent communication skills in English, both verbal and written. Additional language proficiency is a bonus.

Benefits

• Competitive salary and opportunities for career growth within Lighthouse Hotel management family.
• Enhanced benefits for all employees - including 24/7 access to an online GP
• Extensive training and development programs to enhance your skills and knowledge.
• Employee / Friend & Family discounts on hotel stays and dining.
• Vibrant and inclusive work environment with a diverse team.
• Employee recognition programs to celebrate your achievements.
• Uniform and Meals provided on duty
• Death in Service benefit for contracted employees
• And many more great benefits!