Food & Beverage Assistant

Leonardo Hotels; City of Westminster; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality provider in the City of Westminster is seeking a Food and Beverage Assistant to deliver exceptional service in its restaurant and bar. The ideal candidate will bring a warm personality, confidence in interacting with guests, and a can-do attitude. This role offers regular training and clear progression opportunities within a supportive team atmosphere.

Benefits

Discounts on hotel stays

Recognition scheme with vouchers

Meals on duty

Talent referral scheme

Access to pension and wellbeing support

Job-related training programs

Qualifications

• Ability to ensure guests have a great experience.
• Must be able to build good rapport with guests.
• Active participation as part of a vibrant team.

Responsibilities

• Deliver first-class hospitality to guests.
• Assist in the restaurant and bar areas.

Skills

Friendly personality

Can-do attitude

Confidence in guest interaction

Job description

Overview

As a Food and Beverage Assistant, you'll be a face of the hotel, bringing a warm and friendly personality to work. You’ll be stepping into a busy role as part of a vibrant team delivering first-class hospitality to our guests in the hotel's restaurant and bar. We look after our colleagues as well as our guests, and once you’re part of the team, you’re part of the Leonardo community. Our GROWonline learning portal supports your development, along with regular coaching and training from your manager. We offer regular Learning Bites, Come Join Us Guest Care training and Wellness webinars to help your progress with us. With support on tap, practical training and clear progression, you’ll be on track for a brilliant future in Hospitality. Be Yourself - Be a Bold Team Player - Be Leonardo.

• Ensure that guests have a great experience in our restaurant and bar, and leave with a desire to come back again!
• Have a can-do attitude
• Be confident in speaking with guests and the team – we love building good rapport

NYX Hotel London Holborn, 50 - 60 Southampton Row, Holborn, London (Central), London, WC1B 4AR. NYX London Holborn was the first of the luxury lifestyle hotels to arrive in the UK. At NYX London Holborn, London\'s electrifying spirit flows throughout and inspires everything our guests experience, from the laidback, luxurious style to the food, drinks and one-off exclusive events. The hotel is located on Southampton Row between the busy City and London\'s West End, just a ten minute walk from top attractions like the British Museum and fifteen minutes from Covent Garden and Soho. NYX Hotels blend luxury with local spirit, offering a sense of discovery that inspires every trip and traveler.

Check out our NYX website for more information.

About Leonardo Hotels

At Leonardo Hotels, our vision is simple: to be the first choice for everyone who values genuine hospitality. Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, operating over 230 hotels across Europe and Israel. We look after over 50 hotels in the UK & Ireland, with a history since our first hotel in Ireland in 1993. With approximately 4,000 employees and multiple brands, we are a dynamic, innovative and fast-growing company. We value personality in our operations team members and focus on how you interact with others and demonstrate our values: Consistent, Friendly, Genuine, Positive and Willing. Each team member is valued and respected for who you are. All careers offer customer interaction, variety, and a fun, friendly working environment.

We strive to make our hotels great places to work and involve our teams in activities such as summer barbecues, Christmas parties, Thank You Week and birthday celebrations. We offer employee benefits, including large discounts on overnight stays at our hotels and performance-based rewards via the Leo Points system, ranging from vouchers to a well-deserved day off.

• Special rates on Leonardo Hotel rooms across the UK & Europe: plan that city break you\'ve been dreaming of
• Company-wide recognition scheme: earn vouchers for being fabulous
• Meals on duty
• Talent referral scheme: earn a bonus for recommending a friend
• Regular events and celebrations, including Thank You Week and Employee Awards Celebrations
• Access to the Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training programmes with clear paths for progression