Food and Beverage Assistant

Galgorm Collection; Ballymena; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading hospitality venue in Ballymena is seeking a Food & Beverage Assistant to ensure guests enjoy their dining experience. Responsibilities include welcoming guests, serving food and beverages, and maintaining high standards of presentation. The ideal candidate has at least 1 year of waiting experience and is flexible to work shifts, mainly evenings. This is a permanent position with competitive pay rates.

Qualifications

• At least 1 year of previous waiting experience.
• Excellent team player.
• Interest in hospitality and delivering great service.
• Flexible approach to working shift patterns.
• Strong communication skills.
• Demonstrate pride in high standards of presentation.
• Barista trained.

Responsibilities

• Welcome all guests to the restaurant.
• Take orders and serve food and beverages professionally.
• Clean and reset tables, keeping areas tidy.
• Process customer payments correctly.
• Direct guest complaints to the Restaurant Manager.
• Maintain knowledge of Resort and facilities to upsell.

Skills

Previous waiting experience

Team player

Interest in hospitality

Flexibility with shift patterns

Strong communication skills

Pride in presentation

Barista training

Job description

Our restaurants and event suites are busy, fast-paced environments. As Food & Beverage Assistant, your main job will be to welcome and serve all our guests ensuring they enjoy their dining experience.

Responsibilities

• Welcoming all guests to the restaurant.
• With training, have full and complete knowledge of all food/beverage and wine menus enabling you to help with any guest queries.
• Present menus, take orders, and serve food and beverage professionally and efficiently ensuring our guests have everything they need.
• Cleaning and resetting tables and keeping all areas of the restaurant neat and tidy.
• Using the restaurant till systems to place orders and process customer payments correctly.
• Carrying out daily duties as required by the restaurant management team.
• Directing any guest complaints to the Restaurant Manager.
• Ensuring that your knowledge of the Resort and facilities is up to date in order to upsell to guests if the opportunity arises.
• Making sure your personal appearance and uniform are in line with the required Resort standards at all times.
• Observe all Company and Statutory Fire, Health, Safety, and Hygiene Regulations.
• Attend any training that has been set up to aid your personal development.

Skills and Qualifications

• Have a least 1 year of previous waiting experience.
• Be an excellent team player.
• Have an interest in the hospitality industry, great food, and delivering great service.
• Have a flexible approach to working shift patterns and be available to work evenings and weekends.
• Have strong communication skills and be able to multi-task.
• Able to demonstrate a sense of pride in the delivery of high standards of presentation and the Galgorm Collection brand.
• Barista trained.

Further Information

All of our Food and Beverage Managers & Supervisors started as F&B Assistants at one time so we always offer the opportunity to progress. You will be encouraged to improve and maximise your potential and we will support you along the way.

Location: Ballymena, Galgorm Hotel (Area Co Antrim)

Salary: From £12.21 - £13.76 per hour

Contract Type: Permanent

Weekly hours: 35

Worktime: Shifts vary Monday - Sunday, mainly evenings

Closing date: 19/09/2025