FNOL Motor Claims Handler

MPJ Recruitment; Bolton; On-site; GBP 22,000 - 27,000; Full time

Job summary

A leading insurance business in Bolton is seeking an experienced FNOL Motor Claims Handler. You will handle First Notification of Loss claims, manage a varied caseload, and act as a point of contact for policyholders and brokers. Ideal candidates will have experience in motor claims and a strong commitment to customer service. This position offers a competitive salary and numerous benefits including generous holiday allowances and a contributory pension scheme.

Benefits

Generous holiday allowance

Birthday day off

Contributory Pension Scheme

Casual dress code

Cycle to work scheme

Trained mental health staff on-site

Qualifications

• Previous experience in handling FNOL claims required.
• Ability to manage a varied caseload effectively.
• Experience working as a point of contact for clients.

Responsibilities

• Handle First Notification of Loss Motor Claims.
• Manage a caseload of FNOL claims via telephones.
• Deliver a consistently outstanding level of service.

Skills

Experience in motor claims

Customer service skills

Fraud detection

Communication skills

Job description

FNOL Motor Claims Handler

£22,222-£27,000 DOE

Monday-Friday 9am - 5pm

Bolton

Have you got experience working within motor claims?

MPJ Recruitment are proud to be working with a leading insurance business based in the Bolton area, who are looking to expand their FNOL motor claims handling team. Therefore, we are on the lookout for experienced claims handlers with experience working in a similar role with recent or previous experience in handling FNOL claims.

Motor Claims Handler duties:

• Handle First Notification of Loss Motor Claims
• Manage a varied caseload of FNOL claims via telephones
• Effectively prioritise own FNOL Call load and manage customer expectations
• Act as point of contact for Policyholders and Brokers
• Identify and refer fraudulent activity and any questionable underwriting
• Deliver a consistently outstanding level of service to all parties involved
• Always adhere to company and regulatory policies and guidelines

Motor Claims Handler benefits:

• Generous holiday allowance increasing with length of service.
• Birthday day off and half-day off for seasonal shopping.
• Holiday sell scheme.
• Contributory Pension Scheme
• Discounted sports and social activities
• Support with industry-relevant qualifications (CII)
• Free on-site parking
• Casual dress code, free allocation of branded clothing.
• Breakfast cereal provided.
• Cycle to work scheme.
• A cash bonus for going above and beyond.
• Trained mental health & first-aid staff on-site

Please click APPLY if you would be interested in finding out more.