Floor Manager — Lead a Fast-Growth Retail Team

B&M Retail; Harlow; On-site; GBP 28,000 - 35,000; Full time

Job summary

A fast-growing retailer in Harlow is seeking a dedicated Floor Manager to support the Store Management team. This role involves leading a team to maintain exceptional store standards and enhance the customer experience. Candidates should have retail or hospitality management experience, strong leadership skills, and a hands-on approach. The company offers competitive salary, bonus potential, and a clear career progression path. Join a vibrant team and be part of their exciting growth journey.

Benefits

Competitive salary + bonus potential

Up to 33 days' holiday

10% discount at B&M and Heron Foods

Clear career path with real progression opportunities

Exclusive colleague perks & wellbeing support

Qualifications

• Experience managing a team in retail or hospitality is essential.
• Strong leadership and communication skills required.
• Ability to think on your feet and make confident decisions needed.

Responsibilities

• Support the Store Management team in day-to-day operations.
• Deliver excellent service and maintain strong visual standards.
• Drive KPIs and manage team performance effectively.

Skills

Team management

Leadership

Communication

Organizational skills

Customer service

Job description

A fast-growing retailer in Harlow is seeking a dedicated Floor Manager to support the Store Management team. This role involves leading a team to maintain exceptional store standards and enhance the customer experience. Candidates should have retail or hospitality management experience, strong leadership skills, and a hands-on approach. The company offers competitive salary, bonus potential, and a clear career progression path. Join a vibrant team and be part of their exciting growth journey.