Floor Manager

Fatto a mano Pizza; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

Fatto a Mano Pizza is seeking a passionate and driven Floor Manager to lead their team in London. You will ensure operational excellence and outstanding customer experiences while being a key player in a rapidly expanding business. This role offers significant career growth and involves training, team leadership, and maintaining high service standards.

Benefits

Free staff food and drinks

Company discount card

Annual team parties with recovery day off

Generous tips

Casual dress code

Company events

Pension plan

Discounted/free food

Qualifications

• Significant experience in a managerial role, ideally in pizza or hospitality.
• Strong organizational skills and understanding of daily operations.
• Ability to inspire and develop a team.

Responsibilities

• Lead the pizzeria team and ensure exceptional customer experiences.
• Oversee daily operations while maintaining high service standards.
• Build strong relationships with staff and customers.

Skills

Leadership

Organizational Skills

Team Development

Communication

Customer Service

Sales Strategies

Job description

Ciao!. Are you an experienced manager with a passion for pizza and hospitality? Do you have a strong background in leading teams and ensuring exceptional customer experiences? If so, we want you to lead the way as we expand our pizzerias from Brighton to London!. About Us. Fatto a Manois a rapidly growing business, known for serving some of the best Neapolitan pizza in the UK. We use traditional Neapolitan methods to create pizza that people rave about, and we’re passionate about delivering a warm, welcoming experience to every customer.. What We’re Looking For. . Proven Leadership Experience:You’ll have significant experience in a managerial role, ideally within the pizza or hospitality world. Whether you’ve managed a restaurant, a pizzeria, or a busy hospitality team, we want someone who can lead with confidence and passion.. Operational Excellence:Strong organizational skills and the ability to manage daily operations while maintaining high standards of service and product quality.. Team Development:You’ll be responsible for inspiring, training, and developing our team, ensuring everyone delivers an outstanding customer experience.. Charisma & Communication:As a manager, you’ll be the face of the restaurant and need to build strong relationships with both staff and customers. A positive, engaging attitude is a must.. Experience with Service & Sales:A strong understanding of hospitality operations, customer service, and sales strategies is essential for success in this role.. What We Offer. . Career Growth:As a rapidly expanding business, there are huge opportunities for career progression. We want you to grow with us and take on even more leadership responsibilities as we continue to expand.. Training & Development:External chef masterclass training and an internal management training program to help you build and refine your skills.. Perks:Free staff food and drinks, a company discount card, and annual team parties (with a recovery day off afterwards!).. Generous Tips:100% of cash & card tips go directly to the team.. Other Benefits:Casual dress code, company events, pension plan, and discounted/free food.. Why Join Us?. At Fatto a Mano, we’re focused on making the best pizza and delivering outstanding customer experiences. We’re looking for a passionate and driven Floor Manager who can help lead our team to success and ensure we provide the best possible experience to every customer. If you’re looking for a leadership role in a growing business with plenty of room for development, this is the perfect opportunity for you!. Ready to take charge and make your mark? Apply now and join Fatto a Mano as we grow!

Experience: Required
Languages: English – Advanced
Employment: Full-time
Salary: £16.5 – £18.5 hourly
Starting time: Immediate start!

About Fatto a mano Pizza:

We opened our first Fatto a Mano pizzeria in Brighton in 2015, the aim is to bring Neapolitan pizza across the UK. #pizzainmyblood